Comcast reviews

3.8

69% would recommend to a friend

(18,787 total reviews)
avatar

Brian L. Roberts

72% approve of CEO

58% positive business outlook

Comcast has an employee rating of 3.8 out of 5 stars, based on 18,787 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comcast employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
2.0
May 10, 2010
Recommend
CEO approval
Business Outlook

Pros

Good pay for the work that was done, excellent benifits, great people on my team, take home vehicle.

Cons

Management spends more time worrying about their own job than paying attention to customers’ needs. The company does not have a handle on what the customers really want, and cannot deliver on stated promises. Too many layers to customer service, no such thing as one call resolution.

3.0
Apr 16, 2010
Recommend
CEO approval
Business Outlook

Pros

Free cable and internet, discounted phone Decent benefits packages

Cons

Unrealistic quotas to meet No flexibility with working hours (working basically 6-7 days per week) Poor management Poor communication from management

2.0
Apr 14, 2010

Dysfunctional

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company has a competitive benefits package - no complaints there.

Cons

This has to be the most dysfunctional company I have ever worked for.

Viewing 18754 - 18756 of 18,787 Reviews

Glassdoor has 20,300 Comcast reviews submitted anonymously by Comcast employees. Read employee reviews and ratings on Glassdoor to decide if Comcast is right for you.