Pros
I can't really speak for any other Comcast Markets, but the Nashville Market has seen a overall positive change since the newest GM took over. We are recognized consistently as being one of the top markets in the Southern Division. We have regular All-Employee meetings with the GM where he shares praise about the job we're doing, and news about what's coming down the line - and they make the meetings accessible to everyone, important when you have 1200 employees spread over a market that is several hundred square miles and many counties and communities.
Cons
Pay in the Cable Industry sucks. The issue is constantly brought up that we don't get paid enough, even my manager agrees that we aren't, but no one is willing to authorize a raise. The company doesn't seem to realize that free services aren't enough - those alone only add about $1,200 a year to our compensation package.
