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      Comcast

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      Comcast reviews

      3.8

      69% would recommend to a friend

      (18,785 total reviews)
      avatar

      Brian L. Roberts

      72% approve of CEO

      58% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Work/Life balance

      3.8

      Compensation and benefits

      3.7

      Culture & values

      3.5

      Career opportunities

      3.3

      Senior management

      Comcast has an employee rating of 3.8 out of 5 stars, based on 18,785 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comcast employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      5.0
      Jun 11, 2008

      great place to work if you are qualified

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very good work-life balance compared to other companies in this industry. Firm policy of only hiring the right people, and as a result we have a lot of very nice, smart, and experienced employees and no-one intolerable or scary.

      Cons

      Technology, media and entertainment are all high stress industries and we sit at their intersection. It's exciting and fun but it can get stressful. We also are often in situations where what worked before won't work now, so we have to keep on our toes and not be afraid to try something new. Our products are complicated so expect a long ramp-up.

      4.0
      Jun 11, 2008

      Good place to start building IT skills.

      Advanced services repair
      Recommend
      CEO approval
      Business Outlook

      Pros

      Comcast offers friendly and supportive management, appropriate training to perform job duties, and opportunities for advancement. Schedules start every 15 minutes and are set every 6 months with opportunity to change by bidding for shifts created for new hires. Opportunities for commissions through sales. No scripting of calls. The facilities are nice . The performance metrics are clear, reasonable, and attainable. People are usually happy after their issues resolved.

      Cons

      Schedules can include nights and weekends based on seniority. Job becomes excessively easy after a short period. The job primarily role is to get peoples services working though basic troubleshooting which becomes very repetitive.

      3.0
      Jun 11, 2008

      Typical corporate America company.

      Senior engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits are super: free cable, 6% matching 401K, ESPP, health and dental excellent for the area, tuition assistance, paid time off is above average, and more. If you have the right management, job support is excellent, hours are flexible, and you can't beat it.

      Cons

      Getting into a group of good managers is more often than not impossible. Most managers-to-directors are weak and follow the company ask instead of supporting their subject matter experts. There is no clear understanding on what it takes to advance, and as with most places, hard work is not rewarded. The HR is weak and can make it awkward when it comes to moving to another position. Projects are regularly supported by the same people and priorities are re-ordered hourly (in my opinion).

      Viewing 18781 - 18783 of 18,785 Reviews
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      Glassdoor has 20,298 Comcast reviews submitted anonymously by Comcast employees. Read employee reviews and ratings on Glassdoor to decide if Comcast is right for you.