Does Comfort Suites pay their employees well?

According to anonymously submitted Glassdoor reviews, Comfort Suites employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Comfort Suites. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Comfort Suites?

40% of Comfort Suites employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Comfort Suites 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Comfort Suites?

Front Desk Agent (69) , Front Desk Receptionist (39) , Housekeeper (33) , Night Auditor (26) , Housekeeping (17) , General Manager (14) , Front Desk Clerk (13) , Front Desk Associate (12) , Night Auditor/Front Desk Agent (11) , Front Desk (9) , Front Desk Supervisor (7) , Breakfast Attendant (6) , Front Desk Manager (6) , Assistant General Manager (5) , Front Office Manager (5)

What are the pros of working at Comfort Suites according to real employee reviews?

"+ Most of the staff are good people" ((in 28 reviews)); "great coworkers, easy going, clean" ((in 14 reviews)); "Friendly staff that is welcoming to all" ((in 11 reviews)); "My particular manager is great and helps out" ((in 10 reviews)); "Good work environment, inclusive management" ((in 8 reviews))

What are the cons of working at Comfort Suites according to real employee reviews?

"Poor Management, GM rarely there or even paying attention" ((in 27 reviews)); "No benefits and franchise owners do not really appreciate their employees." ((in 26 reviews)); "Long hours and not having holidays off" ((in 12 reviews)); "Upper management is aweful." ((in 8 reviews)); "You will get 2 1/2 days of training." ((in 4 reviews))

What are the top reviewed Comfort Suites locations?

Houston , Warner Robins , Charlotte , Greensboro , Raleigh , Arlington , Wenatchee , Mahwah , Moab , Champaign , Mattoon , Virginia Beach , Kenosha , Madison , Oshkosh , Goodyear , Anchorage , Escanaba , Grand Rapids , Louisville , Roswell , New Bern , Wilson , College Station , Dallas , Kingwood , Knoxville , Memphis , Fort Wayne , Brownsburg

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Comfort Suites

Part of Choice Hotels

Comfort Suites reviews

3.2

40% would recommend to a friend

(415 total reviews)

Steve Joyce

59% approve of CEO

47% positive business outlook

Ratings by category

3.2

Diversity & inclusion

2.9

Work/Life balance

2.8

Culture & values

2.7

Senior management

2.5

Career opportunities

2.4

Compensation and benefits

Comfort Suites has an employee rating of 3.2 out of 5 stars, based on 415 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comfort Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

415 reviews

2.0

Oct 7, 2019

Good Stepping Stone

Engineer

Recommend

CEO approval

Business Outlook

Pros

Okay pay and a lot of room for growth if you work hard enough.

Cons

Managers sometimes can be dishonest to avoid trouble with the owners. Which means sometimes the staff will be held responsible because of the manager's lack of communication.

2.0

Aug 17, 2017

Too many issues

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Schedule was consistent. I always knew what I was working and when. My shifts never strayed from my norm unless needed to cover for other people that were away in my department.

Cons

A few. - they messed up my days off and scheduling around my second 4 times in under a month an a half - never received formal training - was given a two day crash course in everything I needed to know to do my job - a lot of the time I had nothing to do and thus was bored. Would ask for other things to do in the hotel, usually there was nothing - it is expected that you help with other departments' work (ex laundry help with grounds keeping) - was told the position would be full time, am getting part-time hours (their definition of full time seems to be 8hrs per day, not 40 hrs per week) - schedules are weekly, making it hard to plan for events sometimes

3.0

Feb 9, 2014

Great Brand to work for, but . . .

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

User friendly operational systems in place

Cons

The Franchise Owners tend to work against what the Brand is all about

Viewing 406 - 408 of 415 Reviews

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Jobs at Comfort Suites

Front Desk Receptionist

Breakfast Attendant - Comfort Suites Orlando