Commerce Bank reviews

3.9

66% would recommend to a friend

(1,070 total reviews)
avatar

John W Kemper

89% approve of CEO

67% positive business outlook

Commerce Bank has an employee rating of 3.9 out of 5 stars, based on 1,070 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Commerce Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
3.0
Nov 28, 2016

Call center

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

bath room breaks are given during the shift but limited to 5 minutes

Cons

soul sucking job were customers abuse you emotionally over the phone for not giving them fees back

3.0
Sep 19, 2016
Recommend
CEO approval
Business Outlook

Pros

Commerce Bank is an old and good Bank with good principles and leadership.

Cons

The commercial card division has poor leadership. They don't understand sales outside of the Missouri market and especially in the states where there are no Commerce Bank facilities. The senior management in Commercial Card is a good old boy network making decisions based on favoritism and promotions based on personal relationships, not professional.

2.0
Jun 21, 2016

Understaffed

Recommend
CEO approval
Business Outlook

Pros

Qualify for a decent amount of PTO after 6 months, paid sick time off, yearly raises, I had really great co-workers!

Cons

Part-time employees get no benefits though the hours worked do not differ much from full-time employees (I worked 37 hours as a part-time employee while full-time is 40 hours a week). Part-time employees are almost expected to work every Saturday. Though you're given paid sick days, it seemed almost impossible to use it. I contracted strep throat, had a fever that was over 100 degrees, with a doctor's note and still expected to come in. My branch was short-staffed more than half of the time I worked there. It took 7 months for a new teller to be hired and once a new person was hired, someone else was fired, still leaving us short-staffed. There seemed to be no real concern for the tellers' safety, only the money.

Viewing 31 - 33 of 1,070 Reviews

Glassdoor has 1,131 Commerce Bank reviews submitted anonymously by Commerce Bank employees. Read employee reviews and ratings on Glassdoor to decide if Commerce Bank is right for you.