Commerce Bank reviews

3.9

66% would recommend to a friend

(1,070 total reviews)
avatar

John W Kemper

89% approve of CEO

67% positive business outlook

Commerce Bank has an employee rating of 3.9 out of 5 stars, based on 1,070 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Commerce Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Apr 9, 2022
Recommend
CEO approval
Business Outlook

Pros

The company embraces diversity and Millennials

Cons

Cubicle nightmare. Lots of turnover in the department and position I was in (before and during my employment). Manager had history of gaslighting employees. No Human Resource Department. The bank only has “Talent Acquisition” department. Big difference. No assistance provided after several requests and documentation provided. Horrible experience.

avatar
Commerce Bank Response
4y
Abusive behavior is not tolerated at Commerce Bank. Please email us at jobs@commercebank.com so we can get more details on what you experienced in your department. Talent Acquisition is one part of our Talent Management department. Talent Management is what we call our Human Resources department. We will investigate any issues you bring to our attention.
2.0
Jan 16, 2019
Recommend
CEO approval
Business Outlook

Pros

There are young people being brought in through programs, and the culture is supposedly changing. Maybe in ten or fifteen years after more management has retired it'll be better.

Cons

The culture isn't truly changing, even though it's talked about a lot. Older management styles, very apparent hierarchy, below average pay, overworking is becoming increasingly common, strict security policies (it's a bank afterall), a weird mixture of purchased software and custom development, many older employees who have only ever worked at the bank and who are resistant to new ideas,

avatar
Commerce Bank Response
7y
I’ll start with thanking you for your willingness to provide us with feedback. Commerce Bank has been in business for over 150 years and as such a tenured company we know that there are always ways to improve and stay ahead of the competition. We do so by investing in long term plans, being willing to take smart risks, and improving our decision-making process to be more agile. As a bank we can be slower to change than some other kinds of organizations, but this is often due to compliance or regulatory concerns. We encourage you to speak to your manager about your culture concerns in your department or reach out to us directly at jobs@commercebank.com so we can discuss in more detail. We would like to hear more and assist you in the changes you need to be happy and successful in your role. We appreciate your hard work and feedback and thank you being a member of the team!
2.0
Jul 14, 2016
Recommend
CEO approval
Business Outlook

Pros

Once you are in the door, you will have a job for as long as you want. Great launching pad for careers elsewhere.

Cons

The company will not get rid of people who don't perform, who bring other people down, lacks creativity, fair pay among respective grade levels and innovation.

Viewing 4 - 6 of 1,070 Reviews

Glassdoor has 1,131 Commerce Bank reviews submitted anonymously by Commerce Bank employees. Read employee reviews and ratings on Glassdoor to decide if Commerce Bank is right for you.