Commerce Bank reviews

3.8

65% would recommend to a friend

(1,070 total reviews)
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John W Kemper

88% approve of CEO

66% positive business outlook

Commerce Bank has an employee rating of 3.8 out of 5 stars, based on 1,070 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Commerce Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
5.0
Dec 28, 2019
Recommend
CEO approval
Business Outlook

Pros

Many coworkers at same level or higher that want to help advance your career

Cons

Some systems are outdated. Most things in recent years have been updated and streamlined, but some specific forms or processes for certain accounts/maintenances/etc can be a little tricky.

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Commerce Bank Response
6y
Thank you for your glowing review. We agree, Commerce has a great team in place that is dedicated to everyone’s success and we are so glad you are seeing it in your department. We are always looking for new ways to improve the banking experience both for our employees and our customers, which is why we are in the middle of multiple large-scale technology transformation projects to replace many of our core systems. These updates are still taking place, so stay tuned for more and more updates! We appreciate your feedback and your dedication to Commerce.
3.0
Dec 28, 2019

More work than it's worth

Recommend
CEO approval
Business Outlook

Pros

Competitive pay, good full time benefits, relatively easy job.

Cons

Majorly sales oriented despite their attempts to say it's not, too much turnover, inconsistent and unfair scheduling that benefits management more.

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Commerce Bank Response
6y
We appreciate you taking the time to provide us with feedback on your experience as a Personal Banker in St. Louis. Our Personal Bankers are expected to hit monthly sales goals monthly and that should have been made clear during the interview process. We apologize if this was not the case and we’d like to hear more about the lack of opportunity for coaching and development. Please email us at jobs@commercebank.com so we can understand the challenges you are facing and how we can help.
5.0
Dec 20, 2019
Recommend
CEO approval
Business Outlook

Pros

My dear friends at Commerce have consistently gone out of their way to make me feel valued, encouraged, and motivated to perform my best every single day. We believe in the work we do and feel a tremendous sense of accomplishment when it positively impacts the lives of the many, many clients we serve. We participate in multiple community enrichment activities throughout the year, and our leaders are extremely clear about always operating with integrity. At Commerce, I feel like doing good deeds actually equals good business - that's hard to find in an employer and earns a great deal of my trust. Every time something went wrong, I merely needed to ask, and my team have repeatedly shown that they have my back. To any prospective candidate: If you are looking for a home-away-from-home where you can do your true best and know that it will mean something to those around you, Commerce is just the family you've been looking for. Join us!!

Cons

Like every other employer, we find our share of team members who demonstrate resistance to change, over-entitlement, and pessimism. We more than make up for it with good old-fashioned hard work, a supportive atmosphere, and genuine care for each other.

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Commerce Bank Response
6y
We know that people are one of our greatest competitive advantages and we value all our employee’s perspectives, so thank you for sharing! We take pride in our work culture and it’s great to see it is being lived throughout the organization. Thank you again for your response and for being a part of the team!
Viewing 682 - 684 of 1,070 Reviews

Glassdoor has 1,131 Commerce Bank reviews submitted anonymously by Commerce Bank employees. Read employee reviews and ratings on Glassdoor to decide if Commerce Bank is right for you.