Is Commerce Bank a good company to work for?

Commerce Bank has an overall rating of 3.8 out of 5, based on over 1,131 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 65% of employees would recommend working at Commerce Bank to a friend and 66% have a positive outlook for the business. The best reviews about Commerce Bank have been left by employees working as Project Manager , Branch Manager and Assistant Branch Manager .

Does Commerce Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Commerce Bank employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Commerce Bank. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Commerce Bank?

65% of Commerce Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Commerce Bank 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Commerce Bank?

Personal Banker (105) , Personal Banker I (52) , Personal Banker II (39) , Bank Teller (20) , Branch Manager (17) , Assistant Branch Manager (15) , Teller (14) , Project Manager (13) , Product Manager (11) , Analyst (10) , Manager (10) , Software Engineer (9) , Customer Service Representative (8) , Account Manager (7) , Credit Analyst (7)

What are the pros of working at Commerce Bank according to real employee reviews?

"Great culture in many parts of the business" ((in 107 reviews)); "Good benefits and 401knprogram" ((in 86 reviews)); "A lot of really great people" ((in 82 reviews)); "pay is good for not requiring a ged or any degree" ((in 61 reviews)); "Work life balance is good and easy going." ((in 41 reviews))

What are the cons of working at Commerce Bank according to real employee reviews?

"Horrible training with high turnover." ((in 16 reviews)); "Upper management doesn't seem to care." ((in 13 reviews)); "Personally I pull in about $20k short of the median salary for my position." ((in 11 reviews)); "Supervisor always LOUD and DISRESPECTFUL" ((in 6 reviews)); "Blatant favoritism." ((in 4 reviews))

What are employees saying about Commerce Bank layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Commerce Bank layoffs and their outlook for job security at Commerce Bank in 2026.

What are the top reviewed Commerce Bank locations?

Kansas City , Saint Louis , Clayton , Springfield , Columbia , Wichita , Kansas City , Overland Park , Shawnee , Lawrence , Cape Girardeau , Saint Charles , Creve Coeur , Peoria , Saint Joseph , New York , Olathe , Town and Country , Bloomington , Blue Springs , Bolivar , Tulsa , Denver , Lenexa , Manhattan , Kirkwood , Grandview , Independence , Saint Ann , Nixa

Commerce Bank reviews

3.8

65% would recommend to a friend

(1,070 total reviews)

John W Kemper

88% approve of CEO

66% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,070 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Commerce Bank has an employee rating of 3.8 out of 5 stars, based on 1,070 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Commerce Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews

5.0

Jul 9, 2019

Promotion

Commercial banking specialist

Recommend

CEO approval

Business Outlook

Pros

I absolutely love working at Commerce Bank. My coworkers, past and present managers are all wonderful to work with. Commerce Bank is very family oriented and I feel I can take off when needed to meet family needs or simply to take a vacation day. My managers always make sure they share positive feedback from customers when given and share their appreciation for good things that I have done.

Cons

The only Con I can see regarding Commerce Bank is they are afraid to let empolyees go because of poor performance or their job duties can be given to someone else because their work load is simply to small.

Commerce Bank Response

6y

Our culture and the positive work environment that comes with working with a lot of good people is something you don’t find everywhere, so thank you for your kudos! We’re also glad to see you have the flexibility you need to focus on what matters to you in your personal life. Thank you for your input regarding under-performing employees, we will take it under advisement. Thank you for being a valued member of the Commerce Team!

2.0

Jun 28, 2019

Wishes this was what I wanted it to be.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Diversity, oprtunities if you are young and ambitious.

Cons

Stressfull, what is important to management one month can change the next month. Wanting everyone be salesmen, to the point of having a job or not.

Commerce Bank Response

6y

Thank you for your review and sharing your thoughts. We take pride in our commitment to inclusion and diversity so it’s great to see it is being lived throughout the organization. We’re sorry to hear your employment experience was not what you expected and that the sales aspect of the position was not emphasized to you during your interview process. Competing business priorities is an unfortunate fact of life and we all must remain agile to succeed. Sometimes that can lead to frustration, but we encourage our mangers to share the reasons for these changes whenever possible. Thank you for your feedback and we hope you will find a better fit with your next employer.

5.0

Jun 26, 2019

10/10 would recommend

Market research intern

Recommend

CEO approval

Business Outlook

Pros

Relaxed work environment, flexible scheduling, GREAT boss.

Cons

Maybe some more analytical practice.

Commerce Bank Response

6y

Thank you for taking time to give us a review. We're glad you are having a 10 out of 10 experience during your internship and that you fit so well within your department. We're glad to have you and thanks for leaving feedback!

Viewing 721 - 723 of 1,070 Reviews

Jobs at Commerce Bank

Customer Service Representative

Customer Service Representative - Collections

Personal Banker - St Louis City

Personal Banker - North County

Commerce Bank

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Wishes this was what I wanted it to be.

10/10 would recommend

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