Is Commerce Bank a good company to work for?

Commerce Bank has an overall rating of 3.8 out of 5, based on over 1,131 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 65% of employees would recommend working at Commerce Bank to a friend and 66% have a positive outlook for the business. The best reviews about Commerce Bank have been left by employees working as Project Manager , Branch Manager and Assistant Branch Manager .

Does Commerce Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Commerce Bank employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Commerce Bank. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Commerce Bank?

65% of Commerce Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Commerce Bank 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Commerce Bank?

Personal Banker (105) , Personal Banker I (52) , Personal Banker II (39) , Bank Teller (20) , Branch Manager (17) , Assistant Branch Manager (15) , Teller (14) , Project Manager (13) , Product Manager (11) , Analyst (10) , Manager (10) , Software Engineer (9) , Customer Service Representative (8) , Account Manager (7) , Credit Analyst (7)

What are the pros of working at Commerce Bank according to real employee reviews?

"The culture is great!" ((in 103 reviews)); "Good benefits and 401knprogram" ((in 98 reviews)); "A lot of really great people" ((in 86 reviews)); "pay is good for not requiring a ged or any degree" ((in 60 reviews)); "Work life balance is good and easy going." ((in 44 reviews))

What are the cons of working at Commerce Bank according to real employee reviews?

"Upper management doesn't seem to care." ((in 12 reviews)); "Personally I pull in about $20k short of the median salary for my position." ((in 12 reviews)); "Supervisor always LOUD and DISRESPECTFUL" ((in 6 reviews)); "Compensation and benefits are available but not the best." ((in 6 reviews)); "Blatant favoritism." ((in 5 reviews))

What are employees saying about Commerce Bank layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Commerce Bank layoffs and their outlook for job security at Commerce Bank in 2026.

What are the top reviewed Commerce Bank locations?

Kansas City , Saint Louis , Clayton , Springfield , Columbia , Wichita , Kansas City , Overland Park , Shawnee , Lawrence , Cape Girardeau , Saint Charles , Creve Coeur , Peoria , Saint Joseph , New York , Olathe , Town and Country , Bloomington , Blue Springs , Bolivar , Tulsa , Denver , Lenexa , Manhattan , Kirkwood , Grandview , Independence , Saint Ann , Nixa

Commerce Bank reviews

3.8

65% would recommend to a friend

(1,070 total reviews)

John W Kemper

88% approve of CEO

66% positive business outlook

Ratings by demographic groups

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Commerce Bank has an employee rating of 3.8 out of 5 stars, based on 1,070 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Commerce Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews

2.0

Dec 16, 2018

Personal Banker

Personal banker

Recommend

CEO approval

Business Outlook

Pros

You will hopefully make some great friendships.

Cons

Blatant favoritism. Still the good ole boys network. Job description is much different than the actual job. There are quotas and scripts, if they try to act like that's not the case in the interview,don't believe them. I don't think the higher ups have a clue what it is like to be at the retail level of banking. Departments don't communicate well with each other and the technology and systems they want you to use to get your work done are archaic at best. Insurance is not great and little work/life balance.

Commerce Bank Response

7y

We appreciate you taking the time to provide us with feedback on your experience as a Personal Banker in St. Louis. Our Personal Bankers are expected to hit monthly sales goals and that should have been made clear during the interview process. We apologize if this was not the case and we’d like to hear more about the lack of opportunity for coaching and development you are experiencing. Please email us at jobs@commercebank.com so we can understand the challenges you are facing and how we can help.

4.0

Dec 16, 2018

Decent place to start my career

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I have worked for Commerce Trust Company a bit over two years. I appreciate the client-focused culture and work-life balance. The company does a lot to support the local community.

Cons

As you would expect in the industry, lots of bureaucracy and regulations. Technology is way behind. Tuition reimbursement is not competitive

Commerce Bank Response

7y

Thank you for your review! Overall it sounds like you have many positive things to say and we are pleased you have chosen Commerce to start your career. Corporate Social Responsibility means a lot to us and giving back is a big part of what we do. We also love helping our clients and we’re lucky to have people like you who understand and embrace our customer focused approach. Your feedback on tech and tuition reimbursement is appreciated and we will take it under consideration. Our Employee Resource Groups for young professionals would be a great place for you to meet and socialize with other millennials and we’d love to see you at our next event! Thank you again for your review and we’re happy to have you on the team.

2.0

Dec 11, 2018

Supervisor

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The culture being a part of performance review process. That it's not just numbers but attitude and incorporating the company values in your actions also matters to the organization.

Cons

Upper management played favorites and were not all professional, abused their position.

Commerce Bank Response

7y

I’ll start with thanking you for your willingness to provide us with feedback. Our corporate culture is very important to us, which is why it is part of our review process and not just something we give mouth service to. Since you know our culture, you know that retaliation, favoritism, and unprofessional behavior is not tolerated at Commerce Bank. Please email us at jobs@commercebank.com so we can get more details on what you experienced in your department.

Viewing 766 - 768 of 1,070 Reviews

Jobs at Commerce Bank

Customer Service Representative

Fraud Investigator - Consumer Servicing, Bankcard Fraud

Customer Support Specialist - BankCard Fraud

Commerce Bank

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Personal Banker

Decent place to start my career

Supervisor

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