Is Commerce Bank a good company to work for?

Commerce Bank has an overall rating of 3.8 out of 5, based on over 1,131 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 65% of employees would recommend working at Commerce Bank to a friend and 66% have a positive outlook for the business. The best reviews about Commerce Bank have been left by employees working as Project Manager , Branch Manager and Assistant Branch Manager .

Does Commerce Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Commerce Bank employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Commerce Bank. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Commerce Bank?

65% of Commerce Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Commerce Bank 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Commerce Bank?

Personal Banker (105) , Personal Banker I (52) , Personal Banker II (39) , Bank Teller (20) , Branch Manager (17) , Assistant Branch Manager (15) , Teller (14) , Project Manager (13) , Product Manager (11) , Analyst (10) , Manager (10) , Software Engineer (9) , Customer Service Representative (8) , Account Manager (7) , Credit Analyst (7)

What are the pros of working at Commerce Bank according to real employee reviews?

"Great culture in many parts of the business" ((in 108 reviews)); "Good benefits and 401knprogram" ((in 87 reviews)); "A lot of really great people" ((in 77 reviews)); "pay is good for not requiring a ged or any degree" ((in 66 reviews)); "Work life balance is good and easy going." ((in 42 reviews))

What are the cons of working at Commerce Bank according to real employee reviews?

"Horrible training with high turnover." ((in 15 reviews)); "Upper management doesn't seem to care." ((in 13 reviews)); "Supervisor always LOUD and DISRESPECTFUL" ((in 6 reviews)); "lack of ethnic diversity; but Senior Leadership is aware and working genuinely to bring diversity" ((in 4 reviews)); "Blatant favoritism." ((in 4 reviews))

What are employees saying about Commerce Bank layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Commerce Bank layoffs and their outlook for job security at Commerce Bank in 2026.

What are the top reviewed Commerce Bank locations?

Kansas City , Saint Louis , Clayton , Springfield , Columbia , Wichita , Kansas City , Overland Park , Shawnee , Lawrence , Cape Girardeau , Saint Charles , Creve Coeur , Peoria , Saint Joseph , New York , Olathe , Town and Country , Bloomington , Blue Springs , Bolivar , Tulsa , Denver , Lenexa , Manhattan , Kirkwood , Grandview , Independence , Saint Ann , Nixa

Commerce Bank reviews

3.8

65% would recommend to a friend

(1,070 total reviews)

John W Kemper

88% approve of CEO

66% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,070 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Commerce Bank has an employee rating of 3.8 out of 5 stars, based on 1,070 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Commerce Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews

3.0

Oct 2, 2019

Benefits

Payment specialist

Recommend

CEO approval

Business Outlook

Pros

The benefits were good, could be better

Cons

Not enough room for advancement for veteran employees

Commerce Bank Response

6y

Let us start by saying thank you—thank you for your 10+ years of service in addition to your willingness to provide us with feedback. We’re sorry to hear that you didn’t receive the advancement you were looking for with us. We do our best to offer advancement opportunities for all employees both old and new. The growth opportunities are often listed as a top reason people stay at Commerce so we are sad to see that was something that you did not see in your time with us. Career development can be overwhelming and sometimes employees aren’t sure where to start. That’s why we offer development workshops, internal career fairs, and access to Talent Development, who can assist employees in crafting the next steps in their career. Ultimately, career growth is a personal journey and we do our best to give you the tools you need to get in the driver’s seat. Thank you for your time and if you would like to provide more feedback and talk specifics, please email us at jobs@commercebank.com.

4.0

Oct 2, 2019

Personal Banker 1 salary

Personal banker i

Recommend

CEO approval

Business Outlook

Pros

They offered very good pay for the position

Cons

Training just wasn't there for me

Commerce Bank Response

6y

Thank you for your review of working at Commerce. Our Personal Banker training is a multi-week program designed to get you up to speed on all things Commerce Bank in stages. We are sorry to hear this wasn’t the case for you and we’d like to hear more about the challenges you faced. Please email us at jobs@commercebank.com with more details. Your feedback can help us improve!

3.0

Oct 1, 2019

Trust Operations

Trust operations analyst

Recommend

CEO approval

Business Outlook

Pros

Opportunities for some but not all

Cons

Overly micromanaged... culture and values aren't consistent throughout the company

Commerce Bank Response

6y

Thank you for your review, we appreciate you taking time to share your thoughts on working at Commerce. We do our best to offer advancement opportunities for all employees across the organization and growth opportunities are often listed as a top reason people stay at Commerce. We’re sad to hear this is something you are struggling with. Career development can be overwhelming and sometimes employees aren’t sure where to start. That’s why we offer development workshops, internal career fairs, and access to Talent Development, who can assist employees in crafting the next steps in their career. Ultimately, career growth is a personal journey and we do our best to give you the tools you need to get in the driver’s seat. We’d like to hear more about the challenges in your department. Please email us at jobs@commercebank.com to discuss. Thank you

Viewing 796 - 798 of 1,070 Reviews

Jobs at Commerce Bank

Fraud Investigator - Consumer Servicing, Bankcard Fraud

Customer Service Representative

Customer Support Specialist - BankCard Fraud

Commerce Bank

Commerce Bank reviews

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Benefits

Personal Banker 1 salary

Trust Operations

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