Is Commerce Bank a good company to work for?

Commerce Bank has an overall rating of 3.8 out of 5, based on over 1,131 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 65% of employees would recommend working at Commerce Bank to a friend and 66% have a positive outlook for the business. The best reviews about Commerce Bank have been left by employees working as Project Manager , Branch Manager and Assistant Branch Manager .

Does Commerce Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Commerce Bank employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Commerce Bank. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Commerce Bank?

65% of Commerce Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Commerce Bank 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Commerce Bank?

Personal Banker (105) , Personal Banker I (52) , Personal Banker II (39) , Bank Teller (20) , Branch Manager (17) , Assistant Branch Manager (15) , Teller (14) , Project Manager (13) , Product Manager (11) , Analyst (10) , Manager (10) , Software Engineer (9) , Customer Service Representative (8) , Account Manager (7) , Credit Analyst (7)

What are the pros of working at Commerce Bank according to real employee reviews?

"Great culture in many parts of the business" ((in 108 reviews)); "Good benefits and 401knprogram" ((in 87 reviews)); "A lot of really great people" ((in 77 reviews)); "pay is good for not requiring a ged or any degree" ((in 66 reviews)); "Work life balance is good and easy going." ((in 42 reviews))

What are the cons of working at Commerce Bank according to real employee reviews?

"Horrible training with high turnover." ((in 15 reviews)); "Upper management doesn't seem to care." ((in 13 reviews)); "Supervisor always LOUD and DISRESPECTFUL" ((in 6 reviews)); "lack of ethnic diversity; but Senior Leadership is aware and working genuinely to bring diversity" ((in 4 reviews)); "Blatant favoritism." ((in 4 reviews))

What are employees saying about Commerce Bank layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Commerce Bank layoffs and their outlook for job security at Commerce Bank in 2026.

What are the top reviewed Commerce Bank locations?

Kansas City , Saint Louis , Clayton , Springfield , Columbia , Wichita , Kansas City , Overland Park , Shawnee , Lawrence , Cape Girardeau , Saint Charles , Creve Coeur , Peoria , Saint Joseph , New York , Olathe , Town and Country , Bloomington , Blue Springs , Bolivar , Tulsa , Denver , Lenexa , Manhattan , Kirkwood , Grandview , Independence , Saint Ann , Nixa

Commerce Bank reviews

3.8

65% would recommend to a friend

(1,070 total reviews)

John W Kemper

88% approve of CEO

66% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Commerce Bank has an employee rating of 3.8 out of 5 stars, based on 1,070 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Commerce Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews

4.0

Sep 18, 2019

Great attitudes and opportunities, mostly.

Assistant branch manager

Recommend

CEO approval

Business Outlook

Pros

I liked how originally they took interest in my career development.

Cons

Towards the end of employment, it seemed there was no longer a commitment to employee growth.

Commerce Bank Response

6y

Thank you for taking the time to provide feedback on your time working at Commerce. We’re glad to see that our commitment to your career growth was a top driver for you. Thank you for your positive review and we appreciate your hard work!

2.0

Sep 17, 2019

Unfair and outdated policies

Personal banker

Recommend

CEO approval

Business Outlook

Pros

401k is good, insurance okay, love the people I work with.

Cons

Parental leave is poor, pay is not competitive with the market. Upper management is not understanding nor flexible with home circumstances. Constantly playing a game with risking getting trouble at work or taking care of myself and my children. Hospital excused absences still count towards absence counseling unless you are admitted overnight. Unattainably high sales goals compared to the points per product. No pleasing management, you either meet your buckets, meet your cara, or meet your points. Never all 3. Work life balance is not optimal when you are working overtime every week. I have been told to reschedule surgeries for my children because it didn't work with the schedule because turnover rate is SO high.

Commerce Bank Response

6y

We appreciate you taking time out of your day to provide us with this valuable feedback. We strive for a positive work environment so we are happy that the relationships with your co-workers are a highlight of your time at Commerce. Work/life balance is also extremely important to us, which is why we just updated our parental leave policy with more paid time off. We’d like to understand more about the challenges in your branch. Please email us at Jobs@commercebank.com so we can get more details and discuss.

3.0

Sep 11, 2019

Depends on your division and department

Operations loan servicing representative

Recommend

CEO approval

Business Outlook

Pros

Some of the best long term employees on my team

Cons

Too much emphasis on speed of completion of some processes

Commerce Bank Response

6y

Thanks for taking the time to complete a review, we appreciate your feedback. We’re sorry to hear that you were not pleased with some of the service level agreements in your department, but getting documents processed quickly is a key aspect of the job. We also try to promote internally whenever possible but sometimes outside talent is needed for a role that has specific qualifications. We thank you for your years of service and wish you all the best in your career.

Viewing 799 - 801 of 1,070 Reviews

Jobs at Commerce Bank

Customer Service Representative

Fraud Investigator - Consumer Servicing, Bankcard Fraud

Commerce Bank

Commerce Bank reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great attitudes and opportunities, mostly.

Unfair and outdated policies

Depends on your division and department

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