Commerce Bank reviews

3.8

65% would recommend to a friend

(1,070 total reviews)
avatar

John W Kemper

88% approve of CEO

66% positive business outlook

Commerce Bank has an employee rating of 3.8 out of 5 stars, based on 1,070 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Commerce Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Dec 24, 2021

Burnout

Recommend
CEO approval
Business Outlook

Pros

Lots of vacation time, some managers do care, if you are lucky enough to get one it can be a wonderful place to work.

Cons

Short staffed, zero support, most managers will not help you advance or support you in your role, Micromanaged, managers are expected to observe you constantly and coach every interaction to tell you every sales opportunity you possibly missed, but if there is an angry customer with real banking issues management disappears into their office. Horrible training with high turnover. Incentive is based on customer surveys. Expect to need to call other departments when a customer has an issue and to sit on hold for 30 plus min with an angry customer sitting at your desk staring at you on a daily basis.

4.0
Dec 8, 2021

Comforting Culture

Recommend
CEO approval
Business Outlook

Pros

Overall, Commerce is a good place to work. The company takes care of their employees in many ways, including options to purchase extra vacation days, generous referral bonuses, etc.

Cons

The retail side (branches) usually gets the short end of the stick despite being the "face" of the company. It is hard to advance without putting in a lot of time and advocating for yourself constantly. It is a typical game of office politics (and sometimes nepotism).

4.0
Dec 7, 2021

Positive feedback

Recommend
CEO approval
Business Outlook

Pros

Positive work environment. Lots of bank holidays

Cons

Average pay No bonuses Low raise %

Viewing 229 - 231 of 1,070 Reviews

Glassdoor has 1,131 Commerce Bank reviews submitted anonymously by Commerce Bank employees. Read employee reviews and ratings on Glassdoor to decide if Commerce Bank is right for you.