Does Commerce pay their employees well?

According to anonymously submitted Glassdoor reviews, Commerce employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Commerce. This rating has been stable over the past 12 months.

How satisfied are employees working at Commerce?

67% of Commerce employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Commerce 4.3 out of 5 for work life balance, 4.0 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Commerce?

Account Executive (3) , Technical Support Representative (3) , Business Analyst (2) , Instructional Designer (2) , Marketing (2) , Product Support Engineer (2) , Sales Development Representative (SDR) (2) , Technical Support (2)

What are the pros of working at Commerce according to real employee reviews?

"Decent pay" ((in 3 reviews)); "Good work life balance." ((in 3 reviews)); "Friendly coworkers" ((in 2 reviews)); "Good management" ((in 2 reviews))

What are the cons of working at Commerce according to real employee reviews?

"Layoffs are common and goals arent rooted in reality." ((in 7 reviews))

What are employees saying about Commerce layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Commerce layoffs and their outlook for job security at Commerce in 2026.

What are the top reviewed Commerce locations?

Austin , Richmond , Kansas City , Sarasota

Commerce reviews

3.8

67% would recommend to a friend

(30 total reviews)

Travis Hess

71% approve of CEO

40% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.3

Work/Life balance

4.0

Culture & values

3.7

Compensation and benefits

3.4

Senior management

3.3

Career opportunities

Commerce has an employee rating of 3.8 out of 5 stars, based on 30 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Commerce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

30 reviews

5.0

Oct 28, 2025

Best Culture in Tech

Account director

Recommend

CEO approval

Business Outlook

Pros

great team, great communication - good opportunities to learn and advance

Cons

lots of change, oftern hard to keep up, but it is a fast paced industry

Commerce Response

8mo

Thank you for taking the time to provide feedback! We appreciate your input and are happy to hear you’re enjoying your experience here. If you have any further feedback to share please feel free to email us at talentacquisition@commerce.com or reach out to your HRBP.

3.0

May 18, 2026

Supportive coworkers, but company facing strategic challenges

Channel account manager

Recommend

CEO approval

Business Outlook

Pros

-Friendly coworkers -Great partners -Opportunity to try things -Many people genuinely care and are willing to help in when asked -New leadership team has the right idea (though unfortunately came in too late imo) -Great CFO

Cons

-Company trajectory on the decline -Top heavy organization, too many people trying to delegate down to the few people who actually execute -Lack of proper strategy -Most of the mid level managers who were the heartbeat of BigCommerce historically have left and not sure if the company will be able to reinvent itself in time -Conflicting goals of different organization pit teams against each other. Caused too much friction internally. For a company struggling for relevance from external sources, this was a mistake.

Commerce Response

1mo

Thank you for taking the time to share your feedback. We appreciate your insights and will take them into consideration as we continue to enhance the employee experience. If you’d like to share more, please feel free to reach out to us at talentacquisition@commerce.com

4.0

May 18, 2026

Good work-life balance, but facing change fatigue

Customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

Good work-life balance Decent benefits & pay

Cons

Change fatigue, return to office policy (3x week)

Commerce Response

1mo

Thank you for taking the time to share your feedback. We appreciate your insights and will take them into consideration as we continue to enhance the employee experience. If you’d like to share more, please feel free to reach out to your HRBP.

Viewing 7 - 9 of 30 Reviews

Jobs at Commerce

Technical Support Representative - Remote

Senior Software Engineer (Full Stack)

Senior Software Engineer - Backend

Lead Software Engineer - Remote

Manager, Software Engineering

Commerce

Commerce reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Best Culture in Tech

Supportive coworkers, but company facing strategic challenges

Good work-life balance, but facing change fatigue

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