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Community Choice Financial

Engaged Employer

Community Choice Financial reviews

3.8

68% would recommend to a friend

(351 total reviews)

Kyle Hanson

70% approve of CEO

65% positive business outlook

Community Choice Financial has an employee rating of 3.8 out of 5 stars, based on 351 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Community Choice Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

351 reviews
2.0
Mar 9, 2025

Good Pay, Constant Chaos

Recommend
CEO approval
Business Outlook

Pros

- Good pay - Decent benefits - Lots of good workmates - Easy to access work location

Cons

- Constant chaos in the form of last-minute priority shifts - upper management has no ability to plan further ahead than one week - Unless you are in upper management, you will not be empowered to make decisions on your own - you are a worker bee - Working for a title loan and payday lender has a social stigma associated with it

1.0
Mar 4, 2025

Toxic Work Environment

Recommend
CEO approval
Business Outlook

Pros

Some coworkers were great and supportive Pay was decent

Cons

Toxic Management – Leadership was disorganized, unsupportive, and often played favorites. There was a lack of professionalism and accountability at the top. No Clear Guidance – Expectations were vague, and there was little to no proper training. Employees were left to figure things out on their own. Poor Communication – Decisions were made without informing employees, leading to confusion and unnecessary stress. High Turnover – Many employees didn’t last long, which speaks volumes about the work environment. Lack of Growth Opportunities – There was no real career development or incentives to improve.

1.0
Feb 21, 2025

Unrealistic Expectations

Recommend
CEO approval
Business Outlook

Pros

Competative wages great coworkers and decent hours

Cons

Upper management will push and push you to grow the business and when you do and Customer don't pay back it is your fault for not collecting.

Viewing 145 - 147 of 351 Reviews

Glassdoor has 363 Community Choice Financial reviews submitted anonymously by Community Choice Financial employees. Read employee reviews and ratings on Glassdoor to decide if Community Choice Financial is right for you.