Pros
Challenging job role, first hand look into some of the latest technologies, for example cloud computing, de-duplication, and a lot of proprietary technology which cannot be posted on a public forum.
Cons
The new management has started strangling the work environment making it very difficult to work with your full concentration and capacity. With the introduction of a global queue of support, unrealistic and irrelevant performance level comparisons with different GEO's are being made. Classic case of comparing apples to oranges. The engineers in US work in a direct support model as compared to the partner based structure in EMEA. The annual appraisal form does not contain the benchmarks against which the employees are being accessed; they are no longer accessed based on their experience level or their technical competency but based on the region they belong to, which community are they from etc. What matters most is whether you share the same surname with the senior management or are you a buddy of the manager, whether you used to work with him in your previous job. Knowledge transfer between different members of the team is no longer done. Trainers hired to conduct in-house training for the employees in order to keep pace with the upcoming technologies are in-competent and are hired only because they are pals of one of the senior managers. The trainers credentials are not even checked before hiring them. Before joining the organization, employees are promised 250 RSU's per engineer, and it is also mentioned in their offer letter. However, after a month, they are told that they will get only 50 RSU over a span of 4 years. This has happened with 5 different engineers in the India Development Center.