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Compass Group USA

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Compass Group USA reviews

3.4

61% would recommend to a friend

(2,074 total reviews)
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Palmer Brown

74% approve of CEO

52% positive business outlook

Compass Group USA has an employee rating of 3.4 out of 5 stars, based on 2,074 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Compass Group USA employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Sep 12, 2014

A workforce for second-class citizens.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Let's see here... I'm trying to think of some pros to meet the 20 word minimum for this section but I'm not coming up with any. Sorry. *Crickets chirping*

Cons

My biggest dissatisfaction with this company was how far removed I felt from my management team. I didn't even feel like I was a part of the team. I got ZERO feedback on what I was doing well, or what I needed to improve on. When I asked about yearly reviews, I was told I'd get a "cost of living" wage increase instead. Which were usually anywhere from .10 -.25 an hour. There were no opportunities for me to grow with the company even when I repeatedly expressed my interests to do so. Compass Group also has a no references policy in place, which made it incredibly difficult to have my years of employment with them verified by potential new employers. Instead they offer "The Work Number." A joke. No work culture or core values whatsoever. I couldn't even tell you who our CEO was (which is why I have no opinion of him/her) or how to get in touch with Human Resources. Other cons included a very erratic and unreliable schedule due to the client's needs, including major holidays. I was expected to work long hours at the last minute. Often forced to make a choice between attending my college classes that evening or keeping my job. PTO is a joke and very difficult to schedule. You don't take PTO when you want or need to. You take PTO when it's convenient for them. Health benefits are bare minimum and still expensive when you are trying to get by paycheck to paycheck on their low wages. Those "perks" and exclusive discounts they claim to have with other companies? The EXACT same kind of discounts you can find through online coupon sites. Tuition benefits? Only offered to salaried employees in management positions. In summary, Compass Group treats their hourly employees like second class citizens not worth investing in.

4.0
Sep 8, 2014

Good company.6 years in various food service positions.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Training is excellent. Benefits are great. Advancement can be difficult. Offer advancement in other divisions but timing is everything so you can't always take advantage of an opening.

Cons

Very little help from management. Make your own decision and get repremanded for it. No mgmt takes responsibility. Better ways to learn the business, leadership skills, etc.

3.0
Sep 4, 2014
Recommend
CEO approval
Business Outlook

Pros

I loved the growth potential and the possibility of advancement. The company realized they were the largest food supplier in the market and could set their own prices and terms. The company seemed very excited that I was there and to get training in place.

Cons

My desk was not assigned when I arrived, my mentor was not yet determined, I had to finally go ask the person who assigns computers to finally get my laptop and username/password for training. I realized it was a cube farm which would be fine had I just graduated school and it was my first foray into the corporate world. I realized quickly that I would do well at this job but it would have to be either quick advancement or I would have had to leave. I also didn't figure out what the pay schedule was until after I had left.

Viewing 1918 - 1920 of 2,074 Reviews

Glassdoor has 2,157 Compass Group USA reviews submitted anonymously by Compass Group USA employees. Read employee reviews and ratings on Glassdoor to decide if Compass Group USA is right for you.