Compass reviews

3.9

71% would recommend to a friend

(2,506 total reviews)
avatar

Robert Reffkin

75% approve of CEO

64% positive business outlook

Compass has an employee rating of 3.9 out of 5 stars, based on 2,506 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Compass employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
4.0
Jul 12, 2016

Nice Company - Overall Good Place to Work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly people, intelligent staff, successful agents. Beautiful office in a great location. Catered lunch, monthly happy hours, good work-from-home policy.

Cons

Invest in only specific departments, leading to high turnover rates (that they blame on being a "start-up" which they no longer are and don't admit to not caring for other employees equally). Investing too much in agent growth and not enough in support staff growth. Employees are underpaid for their hard work, intelligence, and backgrounds.

5.0
Mar 20, 2014

Agent

Recommend
CEO approval
Business Outlook

Pros

Great company culture and work-life balance.

Cons

A lot of changes, as any other startup, but great support and training!

2.0
Feb 4, 2026
Recommend
CEO approval
Business Outlook

Pros

There is a strong work–life balance, especially around the holidays, along with an unlimited PTO policy, which is, of course, closely monitored. There is free coffee, tea, and snacks.

Cons

Designers in the Marketing Department are overworked, and the quality of creative output is less important than meeting unsustainable metrics. Many designers are disengaged and looking to move on as soon as more opportunities open up in the industry. Designers also have limited opportunities to advance in their roles, learn new technologies—because the company restricts spending on essential design applications—which can set them back when seeking new employment. Even based on high-review scores, designers feel unmotivated to go above and beyond, as there is little to no reward for doing so. Designers are hired, become quickly dissatisfied with what they were initially pitched, and then leave. We are constantly posting replacement roles on LinkedIn. Compass is a skeleton of what it once was, and I would avoid it at all costs unless you’re desperate for employment. The CEO, Robert Reffkin, has become increasingly focused on greed and industry domination—a stark contrast to the generous and down-to-earth leader he once appeared to be.

Viewing 301 - 303 of 2,506 Reviews

Glassdoor has 3,117 Compass reviews submitted anonymously by Compass employees. Read employee reviews and ratings on Glassdoor to decide if Compass is right for you.