Compass reviews

3.9

70% would recommend to a friend

(2,506 total reviews)
avatar

Robert Reffkin

74% approve of CEO

65% positive business outlook

Compass has an employee rating of 3.9 out of 5 stars, based on 2,506 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Compass employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
3.0
Feb 28, 2022
Recommend
CEO approval
Business Outlook

Pros

Good brand recognition and broad national reach. The overall marketing of the company as a brand is sleek and desirable for consumers and potential clients.

Cons

The company touts itself as a leader in market data and tech for agents, but both are inconsistent and flawed. Compass frequently changes the tools for agents which requires that you learn the new tools as the company troubleshoots, which is time-consuming while you're trying to create new marketing materials, usually on a tight deadline. Getting help with the new agent products as well as other company essentials like IT, finance, etc is usually difficult and frustrating. Overall, it seems like the internal operations of the company are disorganized and the employees aren't very knowledgable.

1.0
Dec 27, 2021
Recommend
CEO approval
Business Outlook

Pros

They have good snacks in the kitchen and the office admins and agent teams are extremely nice!

Cons

Af first I was really excited by Compass. They offered great benefits, big pay and bonuses, and sold the dream...until it turned out to be the opposite of everything they described. The Strategic Growth Manager role is a recruiting role, there's no other way to say it. It's not an AE role. There is no room to grow or have any sense of creativity. It is a robotic role. The Strategic Growth Manager, Strategic Account Manager, Strategic Account Executive are all the same role. They squeeze every ounce out of you they can. You will work 70 hours per week, get emails that need to be answered at 7am and 11pm. Management does not have any training on how to manage people that aren't exactly like them. When I was doing good work and performing, it was never enough. My management picked favorites and was vocal about it to our entire team which was very unsettling and belittling. I spoke with teammates across the country and word on the street was I was on one of the "better teams" so it seems these are company wide issues. This is a churn and burn environment and they will spit you out when it's convenient for them. They will work every ounce out of you and have no problem replacing you and legally ensure you don't walk away with the commissions you deserve.

3.0
Sep 27, 2021

Compass is, what Compass Does

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay, bonus and free medical and dental for you and your family.

Cons

No: 401k Work-life balance Diversity: majority white and come from ivy league Accountability from management and other departments Toxic culture Big egos

Viewing 340 - 342 of 2,506 Reviews

Glassdoor has 3,117 Compass reviews submitted anonymously by Compass employees. Read employee reviews and ratings on Glassdoor to decide if Compass is right for you.