Compass reviews

3.9

71% would recommend to a friend

(2,502 total reviews)
avatar

Robert Reffkin

75% approve of CEO

64% positive business outlook

Compass has an employee rating of 3.9 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Compass employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
2.0
May 4, 2021
Recommend
CEO approval
Business Outlook

Pros

- Tech company perks — cool product, great benefits, flexible time off, and being part of a national company with name-brand recognition. - Wonderfully smart, clever people to work alongside with, and no office politics or toxic team culture! Compass's people are top-notch, when they're allowed to let loose a little. - Passionate, active Diversity Council creating tangible changes in the Real Estate community. Incredible speaker series, roundtables, and events were a real highlight of my time there.

Cons

- A bizarre, exclusionary internal communication structure that creates siloed departments and teams. The need-to-know culture trickles down from the top, leaving folks in the field scrambling with last-minute information. - Habit of throwing money at new talent instead of promoting/appropriately compensating the great team already under the hood. If you're applying, negotiate up front! You won't see bonuses or substantial increases once you're on payroll. - Emphasis on selling the product (Compass tech platform) instead of helping the agents — hitting KPIs is the first priority, agent needs the second. - A 'That's not my job' team culture — obsession with lanes, internal procedure, and moving agents through the steps as efficiently as possible. No room for creative problem solving or using your brain. If you like talk tracks, you'll be right at home.

1.0
Jul 8, 2020

Used to be great

Recommend
CEO approval
Business Outlook

Pros

The benefits are incredible and best I've ever been offered. 100% paid for health insurance, even for a family.

Cons

Compass laid off over half of the IT Department in "restructuring". This IT department was hands down the best I have ever worked for in my career. Compass continued to exhibit a pattern of treating their employees like second class citizens throughout 2020. People chosen to remain in IT was completely random or chosen by favoritism, either way not a good way to choose. The rest were moved to a new role called Agent Experience Manager or laid off. The Agent Experience Manager position was a combination of 3 different positions that the company had previously. They went from specialization expertise to the Swiss army knife approach. The company cut 15-20% of the workforce due to Covid-19, then cut the remaining employees salaries by 20%, unless you happen to be lucky and be an engineer. The CEO can be seen on the news saying that business is back to pre Covid-19 levels, yet the pay cuts remain in effect. 12 months ago I would have told you that Compass was the best place I've ever worked, but the cuts, management changes, company restructuring and Covid-19 implications have all changed the business tremendously.

1.0
Mar 25, 2020

Huge disaster

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get a laptop to do work. There are some snacks in the office.

Cons

There are so many things that are terrible about this company. So many to list. I wasted so much time there that I cannot waste any more detailing it but I would encourage people to carefully read the reviews here and make wise decisions. This is not a world class company, CEO, or organization.

Viewing 37 - 39 of 2,502 Reviews

Glassdoor has 3,113 Compass reviews submitted anonymously by Compass employees. Read employee reviews and ratings on Glassdoor to decide if Compass is right for you.