Compass reviews

3.9

71% would recommend to a friend

(2,506 total reviews)
avatar

Robert Reffkin

75% approve of CEO

64% positive business outlook

Compass has an employee rating of 3.9 out of 5 stars, based on 2,506 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Compass employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Jun 26, 2023

Awful place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The only pro I have was when I was there, my manager was fantastic, but she ended up leaving, along with most of my team

Cons

Real estate agents can yell/ be awful at employees with no repercussions at all. I’ve been yelled at, cursed at, made fun of, and when I escalated the issue, nothing happened. There’s little guidance by leaders, there’s fake confidence about the company. The way they handled all rounds of layoffs was absolutely disgusting. I couldn’t think worse of this company

1.0
Feb 24, 2023

Psychologically Unsafe Work Environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most employees I worked directly with were very talented and easy to collaborate with.

Cons

- Announcing layoffs to a significant number of staff will happen sometime within a two month period leaving employees to fear coming to work daily. - The company is losing millions per quarter and the reason always seems to be the support staff not working hard enough for agents. - Never being able to say no to agents and being treated like garbage by all agents because that is the tone set on how to interact with staff from the CEO down. - 4 rounds of layoffs in 3 years - Asking employees to sacrifice for leadership and agents short comings financially including temporary pay cuts, guarantee of no raises or bonus, benefits slashed completely costing employees hundreds of dollars per month. - Leaking emails and fear mongering about job security among employees - Work is continually being offloaded to contractors overseas for lower rates and longer hours which employees state side can’t compete with. Employees are being gaslit when training these employees being told they won’t be replacing them only to be laid off weeks later.

2.0
Feb 23, 2023
Recommend
CEO approval
Business Outlook

Pros

Sense of independence by being able to lead branding meetings with agents. Unlimited PTO- however time off was not easily approved by management.

Cons

There are too many to mention, but if I had to choose just one to stop you from working with this brokerage, it would be this: Not all, but a significant portion of Compass' real estate agents are entitled, impolite, and prejudiced toward the company's staff (Marketing, Operations, Ofice Admins, Transaction Coordinators, etc). The brokerage does not hold agents accountable for their outlandish behavior. The incident that really did it for me was when I overheard an agent threaten to harm people for not wanting to do business with her. This was reported to HR but surprisingly the brokerage never parted ways with her, which in my opinion says a lot about the company. If you value your sanity, your personal life, and your mental health. Please do not work here. Management will push and push you to your limit to work with agents that are disrespectful.

Viewing 94 - 96 of 2,506 Reviews

Glassdoor has 3,117 Compass reviews submitted anonymously by Compass employees. Read employee reviews and ratings on Glassdoor to decide if Compass is right for you.