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      Compass

      Engaged Employer

      Compass reviews

      3.9

      71% would recommend to a friend

      (2,506 total reviews)
      avatar

      Robert Reffkin

      75% approve of CEO

      64% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.9

      Work/Life balance

      3.8

      Culture & values

      3.6

      Senior management

      3.6

      Compensation and benefits

      3.6

      Career opportunities

      Compass has an employee rating of 3.9 out of 5 stars, based on 2,506 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Compass employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      2.0
      Oct 29, 2022

      Culture Focused

      Agent experience coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Culture focused for internal employees and agents, great team work and very supportive management.

      Cons

      Recent organization re-structure and two rounds of layoffs over summer/fall have doubled employee's responsibilities with no additional compensation. Employees are getting burnt out, and company tries to place band-aids instead of motivating their employees with fair pay. A lot of smoke and mirrors within management.

      1.0
      Oct 6, 2022

      False promises and over worked without recognition

      Commission specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      - great benefits - work from home

      Cons

      - Management is all over the place - expected to work long hours with minimal reward - stress driven work loads - do not consider their employees, only care about the agents (which are the "costumers" of Compass) - make employee's work long hours for agents "costumers" and do all their backend work yet get paid minimal while agents benefit the most from the company

      1.0
      Sep 24, 2022

      Don’t waste your time

      Agent experience partner
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice people to work with

      Cons

      Low salary Long hours Constant job change Frequent additional roles/duties added to role Lack of role clarity and structure Ever-changing KPI’s CEO who is disconnected from staff Upper management without visibility into key metrics Lack of training and growth potential

      Viewing 199 - 201 of 2,506 Reviews
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      ReviewsCompass reviews

      Glassdoor has 3,117 Compass reviews submitted anonymously by Compass employees. Read employee reviews and ratings on Glassdoor to decide if Compass is right for you.