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      Compass

      Engaged Employer

      Compass reviews

      3.9

      71% would recommend to a friend

      (2,506 total reviews)
      avatar

      Robert Reffkin

      75% approve of CEO

      64% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.9

      Work/Life balance

      3.8

      Culture & values

      3.6

      Senior management

      3.6

      Compensation and benefits

      3.6

      Career opportunities

      Compass has an employee rating of 3.9 out of 5 stars, based on 2,506 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Compass employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      2.0
      Jan 13, 2023

      A Disaster

      Agent experience coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's honestly hard to come up with any pros. Fun events when they are actually a profitable company. A few great employees and agents.

      Cons

      The company is such a mess. Absolutely no structure or organization. Higher ups get paid major money and expect those with less presumptuous jobs to do more work outside of their roles without any form of compensation. Three rounds of layoffs in the year and a half I worked there. All benefits taken away within one year. Expected to work without bonuses (promised upon hire), raises or promotions indefinitely. After my two weeks was given, I received a TEXT not to come back. So rude and unprofessional. I was also told I need a mirror put at my desk to practice smiling.

      2.0
      Jan 6, 2023

      Compass made a splashy entrance, now is dealing with the pains of arrested development

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Generally good hiring, team members are helpful and collaborative - Flexible hours/PTO - Marketing & branding has the wow factor today's buyers/sellers are looking for - Some growth opportunities (if you look for them) - Company culture is still generally positive and resonates with most employees/clients

      Cons

      - Inadequate salaries/compensation for employees, with benefits very quickly disappearing or paused indefinitely - High employee turnover rates with slow or no backfill for the position - Training is not standardized and knowledge gaps vary from employee to employee - Managers do not implement and/or do not follow through on PIPs for employees who are not meeting minimum role requirements - Disconnect between upper management and employees on role expectations and client services, with changes being implemented with minimal notice or adjustment period - Disconnect between employees and Compass clients (the real estate agents) on employee roles and responsibilities, as well as expectations on what employees should/should not be doing for the client

      1.0
      Nov 21, 2022

      Bait and Switch

      Senior product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some strong people were there.

      Cons

      Management is a complete farce. They don’t know what they are doing and manage by throwing everything against the wall and see what sticks.

      Viewing 196 - 198 of 2,506 Reviews
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      Glassdoor has 3,117 Compass reviews submitted anonymously by Compass employees. Read employee reviews and ratings on Glassdoor to decide if Compass is right for you.