Compass reviews

3.9

71% would recommend to a friend

(2,506 total reviews)
avatar

Robert Reffkin

75% approve of CEO

64% positive business outlook

Compass has an employee rating of 3.9 out of 5 stars, based on 2,506 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Compass employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Nov 1, 2022
Recommend
CEO approval
Business Outlook

Pros

Nothing this place is not great at all

Cons

More of a cult feeling then anything else. ; They do not value there current employees and view them as replaceable at any given moment ; 0 employee retention

2.0
Oct 18, 2022
Recommend
CEO approval
Business Outlook

Pros

Overall compass hires extremely well. I work with some of the most talented dynamic individuals I have ever worked with. When I first joined there was ample opportunity to grow and build new skills. However this has shifted dramatically and is no longer the case.

Cons

The amount of change that this company has gone through in the last year is unmatched. Upper level decisions are made that make work for the middle and lower levels impossible. When I was recruited I was told I was being hired as a customer success manager for a booming tech company. Now my role has devolved into a secretarial position where I am essentially the admin for 200+ agents. Not only that but compass laid off a significant amount of marketing, tech and product support. Which means, I also carry the responsibilities of these roles with no elevated compensation, rewards or incentives. Everyone is burnt out except for the people who suck up to management and gossip. They are rewarded making the entire culture deeply toxic. Middle management is complacent and does nothing to support their direct reports. This is not a real tech company it is a brokerage, so if you want to pursue a path in tech this is not it. They only get great people because they blatantly lie about the role and opportunities in the interviews. Lastly, compass announced that this was the year of the employee yet has done more to harm employees, including 2 rounds of massive layoffs, taking away perks and benefits like wellness and tuition stipend and taking away bonuses and raises. Truly stay away.

3.0
Sep 28, 2022
Recommend
CEO approval
Business Outlook

Pros

Culture, Nice Offices, Good Snacks

Cons

Every year they lowered my split. Within 2 years my split had been decreased by 12%. Have been doing this for 15 years and I don't really have time to negotiate a split with a brokerage every year. This ends up causing politics. Not to mention the extra 5% fee charged by Compass on top of your split for resources. The managers definitely have their favorites. This is the reason why Keller Williams and EXP have such a good model. Everyone has the same split with the opportunity to get 100% if you cap. Compass seems to have great tech, but they are doing things the old way on the other segments of their business. They will continue to lose realtors and money if they keep things like this. Additionally, a lot of their tech is starting to get outsourced so there is really not much differentiating them from your typical broker out there.

Viewing 238 - 240 of 2,506 Reviews

Glassdoor has 3,117 Compass reviews submitted anonymously by Compass employees. Read employee reviews and ratings on Glassdoor to decide if Compass is right for you.