Is CompuCom a good company to work for as a Desktop Support Analyst?

Desktop Support Analyst professionals working at CompuCom have rated their employer with 2.8 out of 5 stars in 108 Glassdoor reviews. This is a lower than average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open Desktop Support Analyst Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Desktop Support Analyst interview questions at CompuCom .

Does CompuCom pay Desktop Support Analyst employees well?

Desktop Support Analyst professionals rate their compensation and benefits at CompuCom with 1.7 out of 5 stars based on 108 anonymously submitted employee reviews. This is 48.9% worse than the company average rating for salary and benefits. Find out more about Desktop Support Analyst salaries at CompuCom.

How happy are Desktop Support Analyst professionals working at CompuCom?

18% of Desktop Support Analyst employees at CompuCom would recommend their employer to a friend. This rating has decreased by 68% in the past 12 months. Desktop Support Analyst professionals have also rated CompuCom with a 3.0 rating for work-life-balance, 3.0 rating for diversity and inclusion, 2.0 rating for culture and values and 2.4 rating for career opportunities.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"Compucom has good benefits and works hard to make sure their employees have what they need." ((in 166 reviews)); "Teams and people are great and enjoyable to work with" ((in 140 reviews)); "Flexible work from home options" ((in 76 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 62 reviews)); "The team was great and supportive." ((in 53 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 259 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 226 reviews)); "No raises or significant bonuses due to decline in sales and to ability to make targets." ((in 113 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 107 reviews)); "salary is low and so many calls" ((in 75 reviews))

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CompuCom

CompuCom Desktop Support Analyst reviews

2.8

18% would recommend to a friend

(108 total reviews)

Mick Slattery

1% approve of CEO

2% positive business outlook

Ratings by category

3.0

Diversity & inclusion

3.0

Work/Life balance

2.4

Career opportunities

2.0

Culture & values

2.0

Senior management

1.7

Compensation and benefits

Desktop Support Analyst employees have rated CompuCom with 2.8 out of 5 stars, based on 108 company reviews on Glassdoor. This indicates that most Desktop Support Analyst professionals have an average working experience there. CompuCom is rated 27% below average by Desktop Support Analyst professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

108 reviews

1.0

Aug 11, 2017

Stay away from this company!!!!!

Desktop support technician

Recommend

CEO approval

Business Outlook

Pros

This company does not have any

Cons

Was told by my Direct sups that since we lost the contract that we would be paid for all unused earned vacation. That was a lie. Corporate stated we were misinformed AFTER the contract was done and we were no longer employed by them, that we did not qualify for our paid Vacations and refused to pay us what is owed.

3.0

Jul 22, 2017

Desktop Support Tech

Desktop support technician

Recommend

CEO approval

Business Outlook

Pros

Gain work experience to get a better job

Cons

No raises, no chance to further career

2.0

Jul 14, 2017

Wouldn't recommend

Desktop support technician

Recommend

CEO approval

Business Outlook

Pros

Pay check will not bounce, you will get 40 hours. You will be tasked to your limits, change is expected.

Cons

No raises, bonuses, they will work you to the maximum limits that they can get away with, meeting to plan meetings are mandatory and repetitive.

Viewing 49 - 51 of 108 Reviews

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CompuCom Desktop Support Analyst reviews

Ratings by category

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Stay away from this company!!!!!

Desktop Support Tech

Wouldn't recommend

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