Is CompuCom a good company to work for as a Desktop Support Analyst?

Desktop Support Analyst professionals working at CompuCom have rated their employer with 2.8 out of 5 stars in 108 Glassdoor reviews. This is a lower than average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open Desktop Support Analyst Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Desktop Support Analyst interview questions at CompuCom .

Does CompuCom pay Desktop Support Analyst employees well?

Desktop Support Analyst professionals rate their compensation and benefits at CompuCom with 1.7 out of 5 stars based on 108 anonymously submitted employee reviews. This is 48.9% worse than the company average rating for salary and benefits. Find out more about Desktop Support Analyst salaries at CompuCom.

How happy are Desktop Support Analyst professionals working at CompuCom?

18% of Desktop Support Analyst employees at CompuCom would recommend their employer to a friend. This rating has decreased by 68% in the past 12 months. Desktop Support Analyst professionals have also rated CompuCom with a 3.0 rating for work-life-balance, 3.0 rating for diversity and inclusion, 2.0 rating for culture and values and 2.4 rating for career opportunities.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"The benefits are good and not to expensive and they pay for certifications and school just to name a few things." ((in 157 reviews)); "Teams and people are great and enjoyable to work with" ((in 136 reviews)); "Flexible work from home options" ((in 80 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 61 reviews)); "The team was great and supportive." ((in 49 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 256 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 227 reviews)); "No raises or significant bonuses due to decline in sales and to ability to make targets." ((in 113 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 103 reviews)); "salary is low and so many calls" ((in 81 reviews))

CompuCom Desktop Support Analyst reviews

2.8

18% would recommend to a friend

(108 total reviews)

Mick Slattery

1% approve of CEO

2% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (108 reviews)

Ratings by demographic groups

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Desktop Support Analyst employees have rated CompuCom with 2.8 out of 5 stars, based on 108 company reviews on Glassdoor. This indicates that most Desktop Support Analyst professionals have an average working experience there. CompuCom is rated 27% below average by Desktop Support Analyst professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

108 reviews

1.0

Jul 24, 2011

Not a place to take seriously as a career step

Desktop support

Recommend

CEO approval

Business Outlook

Pros

The only thing that was positive about compucom was the working staff. Not the management but the employees. They try every day to make a bad situation better without the help of the company

Cons

Very poor salary. management is out of touch with the employees and does not want to hear anything negative. Cannot see the big picture and will lose accounts. some things you buy at the dollarama store and you know it is only worth a buck so you are okay with that. Technology definitely should not be done by dollarama. There is a reason that the big ones are still around. IBM, HP because qualtiy processes will show themselves

1.0

Aug 19, 2010

go elsewhere

Desktop support

Recommend

CEO approval

Business Outlook

Pros

good team of individuals to work with

Cons

numbers only place. Management disconnected from front end. Not open to change

2.0

Mar 28, 2009

CompuCom? If you can't get a job anywhere else..

Desktop support

Recommend

CEO approval

Business Outlook

Pros

It's not the worst place to work. Depends on your contract I guess, but don't expect to get promoted on performance. If people above you quit, or get fired, you'll get a raise.

Cons

I've never recieved any feedback from management. They once told me what they thought might be going on, and what to work on, but they have no idea. The customer can give you awesome feedback left and right, but unless you ask them to shoot an email to your boss, or they are gung ho enough to just do it for you, nobody will know. Doesn't seem like they care, they are just filling up spots, and hoping the person they put in that spot will work out well. CompuCom may pay pretty decent, but if you choose to have insurance, or paid days off, kiss your wage goodbye. If you are healthy and don't plan on getting sick, forgoe the health and get paid decently. ha. what a joke.

Viewing 106 - 108 of 108 Reviews

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CompuCom Desktop Support Analyst reviews

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Not a place to take seriously as a career step

go elsewhere

CompuCom? If you can't get a job anywhere else..

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