CompuCom Desktop Support Analyst reviews

2.8

18% would recommend to a friend

(108 total reviews)

Mick Slattery

1% approve of CEO

2% positive business outlook

Desktop Support Analyst employees have rated CompuCom with 2.8 out of 5 stars, based on 108 company reviews on Glassdoor. This indicates that most Desktop Support Analyst professionals have an average working experience there. CompuCom is rated 27% below average by Desktop Support Analyst professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

108 reviews
3.0
Aug 30, 2012
Recommend
CEO approval
Business Outlook

Pros

Communication, responsiveness to escalations, fair wages for the type of work, not being micro managed, flexible hours revolving around client availability - less thumb-twiddling. Flexibility with PTO. Creative license. Recognition for quality work and ideas. Some projects offer OT.

Cons

Some are power-trippy, loud, obnoxious, disrespectful, lazy, etc. Others would waste time, energy, resources, making you feel small rather than help out a team member with useful information. Does not feel like a 'team sport' at times. Too many conference calls about nothing that directly concerns the boots on the ground. More like serving a sentence than living the dream. Pigeonholed. Work is not consistent. There's either too much or not enough. Some projects do not offer OT.

3.0
May 20, 2012
Recommend
CEO approval
Business Outlook

Pros

Good working conditions. Communication from lower level management is helpful in giving me a higher level view of how the outsourcing industry works

Cons

Pay is low compared to similar jobs.

1.0
Apr 30, 2012
Recommend
CEO approval
Business Outlook

Pros

Get to use the latest tools and technology (depending on which account you work on) as the company is known as a "Cutting Edge Information Technology Outsource"

Cons

Big failures in the "R's" departments.. No raises, rewards or recognition. Little to no formal training available. Management has no respect for employees and it is quite apparent. High turnover. High stress. Unrealistic expectations for the pay that are always trying to reduce. The morale within the environment is terrible, not a single person would admit to "liking" their job. Micromanaging is a big issue.

Viewing 103 - 105 of 108 Reviews

Glassdoor has 3,590 CompuCom reviews submitted anonymously by CompuCom employees. Read employee reviews and ratings on Glassdoor to decide if CompuCom is right for you.