Is CompuCom a good company to work for as a Desktop Support Analyst?

Desktop Support Analyst professionals working at CompuCom have rated their employer with 2.8 out of 5 stars in 108 Glassdoor reviews. This is a lower than average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open Desktop Support Analyst Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Desktop Support Analyst interview questions at CompuCom .

Does CompuCom pay Desktop Support Analyst employees well?

Desktop Support Analyst professionals rate their compensation and benefits at CompuCom with 1.7 out of 5 stars based on 108 anonymously submitted employee reviews. This is 48.9% worse than the company average rating for salary and benefits. Find out more about Desktop Support Analyst salaries at CompuCom.

How happy are Desktop Support Analyst professionals working at CompuCom?

18% of Desktop Support Analyst employees at CompuCom would recommend their employer to a friend. This rating has decreased by 68% in the past 12 months. Desktop Support Analyst professionals have also rated CompuCom with a 3.0 rating for work-life-balance, 3.0 rating for diversity and inclusion, 2.0 rating for culture and values and 2.4 rating for career opportunities.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"Compucom has good benefits and works hard to make sure their employees have what they need." ((in 153 reviews)); "Teams and people are great and enjoyable to work with" ((in 138 reviews)); "Allowed to work from home 1 day a week" ((in 82 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 64 reviews)); "The team was great and supportive." ((in 49 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 259 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 223 reviews)); "No Raises after 10 years of Employment" ((in 111 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 106 reviews)); "salary is low and so many calls" ((in 81 reviews))

CompuCom Desktop Support Analyst reviews

2.8

18% would recommend to a friend

(108 total reviews)

Mick Slattery

1% approve of CEO

2% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (108 reviews)

Ratings by demographic groups

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Gender

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Desktop Support Analyst employees have rated CompuCom with 2.8 out of 5 stars, based on 108 company reviews on Glassdoor. This indicates that most Desktop Support Analyst professionals have an average working experience there. CompuCom is rated 27% below average by Desktop Support Analyst professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

108 reviews

4.0

Jan 22, 2013

Potential is there

Desktop support technician

Recommend

CEO approval

Business Outlook

Pros

Work with great people, many areas to learn from and grow

Cons

Compensation is trailing, slow to react

3.0

Jan 17, 2013

Get your experience, then GO!

Desktop support technician

Recommend

CEO approval

Business Outlook

Pros

It's a job. And a good first one for IT. I got the job and have learned a lot of things in performing the position.

Cons

Poor pay, poor benefits, no raises, no rewards, no recognition. This company is filled with incompetent people, and when/if a promotion becomes available, you better believe there will be some lifers way ahead of you.

3.0

Oct 29, 2012

Good but...

Desktop support technician

Recommend

CEO approval

Business Outlook

Pros

Good training benefits. Medical is ok. Good vision coverage. Not much else to say good.

Cons

Expected you to work on your dime. They would tell you that all work was to be done on company time, but then not give you the time to do all of your paperwork. They don't care about their field techs anymore. Remote management. I never met my manager or supervisor, so I never knew them other than just a voice on the other end of a telephone. Not all expenses are covered for field techs for driving your own vehicle, though they just bought vans for some people after cutting work force. No career advancement possible. Once you become a field tech, you are stuck there. They won't look to move you to an on-site location.

Viewing 100 - 102 of 108 Reviews

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CompuCom Desktop Support Analyst reviews

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Reviews by job title

Potential is there

Get your experience, then GO!

Good but...

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