Is CompuCom a good company to work for as a Desktop Support Analyst?

Desktop Support Analyst professionals working at CompuCom have rated their employer with 2.8 out of 5 stars in 108 Glassdoor reviews. This is a lower than average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open Desktop Support Analyst Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Desktop Support Analyst interview questions at CompuCom .

Does CompuCom pay Desktop Support Analyst employees well?

Desktop Support Analyst professionals rate their compensation and benefits at CompuCom with 1.7 out of 5 stars based on 108 anonymously submitted employee reviews. This is 48.9% worse than the company average rating for salary and benefits. Find out more about Desktop Support Analyst salaries at CompuCom.

How happy are Desktop Support Analyst professionals working at CompuCom?

18% of Desktop Support Analyst employees at CompuCom would recommend their employer to a friend. This rating has decreased by 68% in the past 12 months. Desktop Support Analyst professionals have also rated CompuCom with a 3.0 rating for work-life-balance, 3.0 rating for diversity and inclusion, 2.0 rating for culture and values and 2.4 rating for career opportunities.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"The benefits are good and not to expensive and they pay for certifications and school just to name a few things." ((in 157 reviews)); "Teams and people are great and enjoyable to work with" ((in 136 reviews)); "Flexible work from home options" ((in 80 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 61 reviews)); "The team was great and supportive." ((in 49 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 256 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 227 reviews)); "No raises or significant bonuses due to decline in sales and to ability to make targets." ((in 113 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 103 reviews)); "salary is low and so many calls" ((in 81 reviews))

CompuCom Desktop Support Analyst reviews

2.8

18% would recommend to a friend

(108 total reviews)

Mick Slattery

1% approve of CEO

2% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Desktop Support Analyst employees have rated CompuCom with 2.8 out of 5 stars, based on 108 company reviews on Glassdoor. This indicates that most Desktop Support Analyst professionals have an average working experience there. CompuCom is rated 27% below average by Desktop Support Analyst professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

108 reviews

3.0

Apr 30, 2014

Good place to start, but....Get some experience and move on.

Desktop support analyst

Recommend

CEO approval

Business Outlook

Pros

Good work environment. Close to home and will pay for cert's and education reimbursement. Great PTO package. Start in the door earning 3wks/ yr.

Cons

Forget about a raise. Contractor model means they have to bid low to get the contract. That means they can't pay anything, and wage freezes, (currently going on 3 years) and 401K matches are low if not cancelled. Will ask you to take job promotion, but no pay increase.

2.0

Apr 7, 2014

No where to go but down.

Desktop support technician

Recommend

CEO approval

Business Outlook

Pros

Good benefits as far as PTO and health care. it doesn't matter if you sleep all day at your desk, surf the web or just don't do your job, you cant get fired.

Cons

Managers are not trained. There is no room in the company to move up unless you know someone. There are no raises unless you are a manager.

3.0

Mar 14, 2014

I feel like a number, not a person

Desktop support technician

Recommend

CEO approval

Business Outlook

Pros

Initially, it was easy to interview (over the phone) and get hired. After 18 months or so, I went from contract to full time and was able to get benefits and paid time off.

Cons

Management forgets about you, especially if you are on extended dispatch. Review periods seem irregular. Pay is below market. I am expected to train for field work, but management doesn't seem to be able to communicate with me or each other, so while I have some study material, I can't seem to get a company laptop or logon to take any tests.

Viewing 94 - 96 of 108 Reviews

Top companies for "Compensation and Benefits" near you

IBM

3.6★Compensation & Benefits

Dell Technologies

3.5★Compensation & Benefits

Concentrix

3.6★Compensation & Benefits

Booz Allen Hamilton

3.7★Compensation & Benefits

Jobs at CompuCom

Desktop Support Technician

Desktop Support Specialist

Desktop Support Technician

Desktop Support Technician

Desktop Support Technician

CompuCom

CompuCom Desktop Support Analyst reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good place to start, but....Get some experience and move on.

No where to go but down.

I feel like a number, not a person

Top companies for "Compensation and Benefits" near you

Jobs at CompuCom

CompuCom reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

CompuCom reviews FAQs

Company ratings over time

Jobs at CompuCom