CompuCom Desktop Support Analyst reviews

2.8

18% would recommend to a friend

(108 total reviews)

Mick Slattery

1% approve of CEO

2% positive business outlook

Desktop Support Analyst employees have rated CompuCom with 2.8 out of 5 stars, based on 108 company reviews on Glassdoor. This indicates that most Desktop Support Analyst professionals have an average working experience there. CompuCom is rated 27% below average by Desktop Support Analyst professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

108 reviews
1.0
Sep 2, 2025

Beware!

Recommend
CEO approval
Business Outlook

Pros

Not much, if you like getting yelled at for not reading people’s minds to know the critical processes that aren’t taught, this is for you

Cons

Training was completely word of mouth, even with extensive notes taken, I was told I had been taught things I had never been taught. Talk about stress, every single day it was either “we are all getting fired if X YZ doesn’t happen”. Seriously EVERY SINGLE DAY. Also it might be telling, but I was encouraged to steal items, like I felt straight up attacked by a supervisor telling me to just take things, I can buy my own cables, I am not going to just walk off with them. Oh and no one owns anything. Like if there is an outage, no one reports anything, speaking out asking “hey is there an outage” gets management jumping down your throat. If a critical system happened to fail, you can be assured 80% of the efforts go towards covering up the outage 10% ignoring it 5% jumping people mentioned an outage and 5% talking about it at the highest levels.

5.0
Mar 18, 2025
Recommend
CEO approval
Business Outlook

Pros

- Easy once finding a rhythm - Decent pay for entry level position - Good hands-on experience to prepare for higher level positions

Cons

- Very repetitive - Can get boring after a few months - No guarantee for yearly raises

Viewing 4 - 6 of 108 Reviews

Glassdoor has 3,589 CompuCom reviews submitted anonymously by CompuCom employees. Read employee reviews and ratings on Glassdoor to decide if CompuCom is right for you.