Is CompuCom a good company to work for as a Field Support Analyst?

Field Support Analyst professionals working at CompuCom have rated their employer with 3.1 out of 5 stars in 181 Glassdoor reviews. This is an average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open Field Support Analyst Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Field Support Analyst interview questions at CompuCom .

Does CompuCom pay Field Support Analyst employees well?

Field Support Analyst professionals rate their compensation and benefits at CompuCom with 2.1 out of 5 stars based on 181 anonymously submitted employee reviews. This is 28.6% worse than the company average rating for salary and benefits. Find out more about Field Support Analyst salaries at CompuCom.

How happy are Field Support Analyst professionals working at CompuCom?

56% of Field Support Analyst employees at CompuCom would recommend their employer to a friend. This rating has increased by 50% in the past 12 months. Field Support Analyst professionals have also rated CompuCom with a 3.3 rating for work-life-balance, 3.6 rating for diversity and inclusion, 2.8 rating for culture and values and 2.5 rating for career opportunities.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"Compucom has good benefits and works hard to make sure their employees have what they need." ((in 154 reviews)); "Teams and people are great and enjoyable to work with" ((in 137 reviews)); "After a year or so, you get to work from home if your stats are good." ((in 78 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 67 reviews)); "The team was great and supportive." ((in 49 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 253 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 215 reviews)); "No raises or significant bonuses due to decline in sales and to ability to make targets." ((in 106 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 106 reviews)); "salary is low and so many calls" ((in 79 reviews))

CompuCom Field Support Analyst reviews

3.1

56% would recommend to a friend

(181 total reviews)

Mick Slattery

50% approve of CEO

6% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Field Support Analyst employees have rated CompuCom with 3.1 out of 5 stars, based on 181 company reviews on Glassdoor. This indicates that most Field Support Analyst professionals have a good working experience there. CompuCom is rated in line with the average (within 1 standard deviation) by Field Support Analyst professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

181 reviews

2.0

Sep 12, 2022

No salary increase

Field service technician

Recommend

CEO approval

Business Outlook

Pros

Good health insurance, lots of travel

Cons

Low pay, on call is payed almost nothing One raise in 8 years and that with annual performance review over the expectations

1.0

Sep 12, 2022

They don't appreciate the hands that feed them

Field service technician

Recommend

CEO approval

Business Outlook

Pros

*Flexibility *Company Vehicle/Fuel Card *Tools

Cons

*As a field tech there is little to no room for advancement. *They are still requiring vaccinations for new hires (regardless of the facts that CDC says it does not prevent transmission). *Low Pay/minimal yearly raise after three years with the company I've only been given a 76 cent raise.

5.0

Aug 2, 2022

Good Place to Work

Field service technician

Recommend

CEO approval

Business Outlook

Pros

Only work 40 hours a week, unless you want to work more. Benefits Co-workers

Cons

Pay Travel (if you don't like driving)

Viewing 40 - 42 of 181 Reviews

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CompuCom Field Support Analyst reviews

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No salary increase

They don't appreciate the hands that feed them

Good Place to Work

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