CompuCom Field Support Analyst reviews

3.1

56% would recommend to a friend

(181 total reviews)

Mick Slattery

50% approve of CEO

6% positive business outlook

Field Support Analyst employees have rated CompuCom with 3.1 out of 5 stars, based on 181 company reviews on Glassdoor. This indicates that most Field Support Analyst professionals have a good working experience there. CompuCom is rated in line with the average (within 1 standard deviation) by Field Support Analyst professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

181 reviews
3.0
Jan 27, 2021

Making it work...

Recommend
CEO approval
Business Outlook

Pros

Immediate supervisor to the head of the whole field (1st vp) have the heart and passion to build solid teams. They work daily to make my life better.

Cons

Executive leadership doesn't follow through on commitments for pay and tools needed to do our job.

2.0
Jan 26, 2021
Recommend
CEO approval
Business Outlook

Pros

Company vehicle, fair PTO (though couldn't use it).

Cons

Low pay: position considered essential, but pay not equivalent to what retail clients who have essential employees are paying. PTO: Though PTO time is competitive, several different supervisors would not allow the use of PTO. At year end it was a scramble to use it or lose it. Since the job was to provide IT services to some major retail clients, taking time off during the Holiday season was prohibited.

1.0
Jan 23, 2021

Stay Away

Recommend
CEO approval
Business Outlook

Pros

Health benefits and vacation is available after 90 days.

Cons

Travel is not compensated, daily travel average is 2hr. Weekly after hours conference call with no compensation. Terrible pay and requires you to work off the clock. Terrible benefits. The pay scale does not match the daily duties.

Viewing 64 - 66 of 181 Reviews

Glassdoor has 3,590 CompuCom reviews submitted anonymously by CompuCom employees. Read employee reviews and ratings on Glassdoor to decide if CompuCom is right for you.