Is CompuCom a good company to work for as a Field Support Analyst?

Field Support Analyst professionals working at CompuCom have rated their employer with 3.1 out of 5 stars in 181 Glassdoor reviews. This is an average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open Field Support Analyst Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Field Support Analyst interview questions at CompuCom .

Does CompuCom pay Field Support Analyst employees well?

Field Support Analyst professionals rate their compensation and benefits at CompuCom with 2.1 out of 5 stars based on 181 anonymously submitted employee reviews. This is 28.6% worse than the company average rating for salary and benefits. Find out more about Field Support Analyst salaries at CompuCom.

How happy are Field Support Analyst professionals working at CompuCom?

56% of Field Support Analyst employees at CompuCom would recommend their employer to a friend. This rating has increased by 50% in the past 12 months. Field Support Analyst professionals have also rated CompuCom with a 3.3 rating for work-life-balance, 3.6 rating for diversity and inclusion, 2.8 rating for culture and values and 2.5 rating for career opportunities.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"Compucom has good benefits and works hard to make sure their employees have what they need." ((in 159 reviews)); "Teams and people are great and enjoyable to work with" ((in 135 reviews)); "It had decent work from home even before a lot of companies didn't practice it." ((in 77 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 64 reviews)); "The team was great and supportive." ((in 50 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 261 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 212 reviews)); "No raises or significant bonuses due to decline in sales and to ability to make targets." ((in 111 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 103 reviews)); "salary is low and so many calls" ((in 78 reviews))

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CompuCom

CompuCom Field Support Analyst reviews

3.1

56% would recommend to a friend

(181 total reviews)

Mick Slattery

50% approve of CEO

6% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.3

Work/Life balance

2.8

Culture & values

2.7

Senior management

2.5

Career opportunities

2.1

Compensation and benefits

Field Support Analyst employees have rated CompuCom with 3.1 out of 5 stars, based on 181 company reviews on Glassdoor. This indicates that most Field Support Analyst professionals have a good working experience there. CompuCom is rated in line with the average (within 1 standard deviation) by Field Support Analyst professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

181 reviews

2.0

Jul 12, 2015

Not Impressed - But gained experience

Field service technician

Recommend

CEO approval

Business Outlook

Pros

Couldn't get a job when new to the field. They gave me a job and some training.

Cons

Too many managers. Not enough solid technicians

1.0

Jul 9, 2015

No advancement!!

Field service technician

Recommend

CEO approval

Business Outlook

Pros

You are constantly on the move, no sitting in a cubicle all day! Work at your own pace....kind of! Dont really have a boss looking over your shoulder every day.

Cons

No bonuses, no raises, good luck getting time off!! They want more and more out of you but offer no career advancement!

1.0

Jul 8, 2015

Internal Affairs

Field service technician

Recommend

CEO approval

Business Outlook

Pros

Good people at the of the Pyramid. Most of the Techs are skilled and helpful. A wealth of knowledge available if u can find it.

Cons

Very disorganized, no pay raises, little if any training before you are turned loose on your own, you will be deceived about company job duties and responsibilities and the guarantees a contract will provide. You will receive absolutely no help after you are laid off.

Viewing 136 - 138 of 181 Reviews

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CompuCom Field Support Analyst reviews

Ratings by category

Ratings by demographic groups

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Not Impressed - But gained experience

No advancement!!

Internal Affairs

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