Is CompuCom a good company to work for as a Field Support Analyst?

Field Support Analyst professionals working at CompuCom have rated their employer with 3.1 out of 5 stars in 181 Glassdoor reviews. This is an average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open Field Support Analyst Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Field Support Analyst interview questions at CompuCom .

Does CompuCom pay Field Support Analyst employees well?

Field Support Analyst professionals rate their compensation and benefits at CompuCom with 2.1 out of 5 stars based on 181 anonymously submitted employee reviews. This is 28.6% worse than the company average rating for salary and benefits. Find out more about Field Support Analyst salaries at CompuCom.

How happy are Field Support Analyst professionals working at CompuCom?

56% of Field Support Analyst employees at CompuCom would recommend their employer to a friend. This rating has increased by 50% in the past 12 months. Field Support Analyst professionals have also rated CompuCom with a 3.3 rating for work-life-balance, 3.6 rating for diversity and inclusion, 2.8 rating for culture and values and 2.5 rating for career opportunities.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"Compucom has good benefits and works hard to make sure their employees have what they need." ((in 166 reviews)); "Teams and people are great and enjoyable to work with" ((in 140 reviews)); "Flexible work from home options" ((in 76 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 62 reviews)); "The team was great and supportive." ((in 53 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 259 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 226 reviews)); "No raises or significant bonuses due to decline in sales and to ability to make targets." ((in 113 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 107 reviews)); "salary is low and so many calls" ((in 75 reviews))

CompuCom Field Support Analyst reviews

3.1

56% would recommend to a friend

(181 total reviews)

Mick Slattery

50% approve of CEO

6% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (181 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Field Support Analyst employees have rated CompuCom with 3.1 out of 5 stars, based on 181 company reviews on Glassdoor. This indicates that most Field Support Analyst professionals have a good working experience there. CompuCom is rated in line with the average (within 1 standard deviation) by Field Support Analyst professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

181 reviews

1.0

Oct 25, 2013

Its a paycheck until you find something better.

Field technician

Recommend

CEO approval

Business Outlook

Pros

None other that PTO time that is usable and flexable if you have a good manager. To my knowlege, this is few and far between. Luckly, I have a good one.

Cons

They are consistantly trying to cut costs which impact their employees. Just about everything with this company is a con...

4.0

Oct 23, 2013

Hands off approach

Field service technician

Recommend

CEO approval

Business Outlook

Pros

Minimal supervision of field employees, competitive pay and benefits, tuition reimbursement

Cons

Lack of communication regarding job requirement changes

2.0

Sep 7, 2013

Opportunities, with low pay.

Field engineer

Recommend

CEO approval

Business Outlook

Pros

Multiple accounts in differing geographical regions give you some options as far as mobility is concerned. If you want to skate by, this is your place.

Cons

This company is consistenly in the lower third of pay scales, regardless of position. They will keep underperforming employees just to maintain consistent customer billing (thus, putting undue pressure upon those who must take up the slack for their peers).

Viewing 166 - 168 of 181 Reviews

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CompuCom

CompuCom Field Support Analyst reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Its a paycheck until you find something better.

Hands off approach

Opportunities, with low pay.

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