Is CompuCom a good company to work for as a Help Desk Support?

Help Desk Support professionals working at CompuCom have rated their employer with 4.4 out of 5 stars in 51 Glassdoor reviews. This is a higher than average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open Help Desk Support Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Help Desk Support interview questions at CompuCom .

Does CompuCom pay Help Desk Support employees well?

Help Desk Support professionals rate their compensation and benefits at CompuCom with 3.7 out of 5 stars based on 51 anonymously submitted employee reviews. This is 27.7% better than the company average rating for salary and benefits. Find out more about Help Desk Support salaries at CompuCom.

How happy are Help Desk Support professionals working at CompuCom?

90% of Help Desk Support employees at CompuCom would recommend their employer to a friend. This rating has increased by 97% in the past 12 months. Help Desk Support professionals have also rated CompuCom with a 4.0 rating for work-life-balance, 4.7 rating for diversity and inclusion, 4.5 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"Compucom has good benefits and works hard to make sure their employees have what they need." ((in 153 reviews)); "The people at CompuCom are great and make it what it is." ((in 136 reviews)); "Flexible work from home options" ((in 76 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 61 reviews)); "Teams and people are great and enjoyable to work with" ((in 51 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 256 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 227 reviews)); "No Raises after 10 years of Employment" ((in 109 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 104 reviews)); "salary is low and so many calls" ((in 77 reviews))

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CompuCom

CompuCom Help Desk Support reviews

4.4

90% would recommend to a friend

(51 total reviews)

Mick Slattery

46% approve of CEO

36% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.5

Culture & values

4.4

Career opportunities

4.0

Work/Life balance

3.9

Senior management

3.7

Compensation and benefits

Help Desk Support employees have rated CompuCom with 4.4 out of 5 stars, based on 51 company reviews on Glassdoor. This indicates that most Help Desk Support professionals have an excellent working experience there. CompuCom is rated in line with the average (within 1 standard deviation) by Help Desk Support professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

51 reviews

2.0

Mar 21, 2023

OK if you need job experience, Not long term

Help desk technician

Recommend

CEO approval

Business Outlook

Pros

remote work options laid back management

Cons

lack of training low pay no opportunities to advance barely any raises

3.0

Feb 26, 2023

More work less pay

Help desk technician

Recommend

CEO approval

Business Outlook

Pros

Manager is kind supportive, has your back

Cons

Less pay Barely any benefits Very little sick days (6) And min vac. (10)

4.0

Feb 9, 2023

This is a great company to start your IT career

Help desk analyst

Recommend

CEO approval

Business Outlook

Pros

Great team work, great fellow employees

Cons

A lot of work sometimes and stressful at times

Viewing 10 - 12 of 51 Reviews

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CompuCom reviews FAQs

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CompuCom

CompuCom Help Desk Support reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

OK if you need job experience, Not long term

More work less pay

This is a great company to start your IT career

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CompuCom reviews FAQs

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