1. No pay increases. The only way you will see a pay increase if if you move up the chain of command. Even then, the bump in pay is far below market rate.
2. Human resources - They seem to be there only to enforce the company heavy hand. Rarely will they deal with issue as the people in HR are either overworked or covering for someone who is incompetent.
3. Management - They make it out to the field maybe once a year to show their face. Typically it is around December to say how valued we are and provide lip service. But when real issues are brought up they either ignore them or say they are currently looking into the issue. rarely do they provide a solution.
4. Recognition - Typically this falls onto the shoulders of the on-site lead to award "points" for kudos. Unfortunately the points have to be accumulated and submitted for gift cards. The value of which are so low they are perceived to be worthless. That being said, the employee rewards process they have come up with are non-functional just from a process standpoint. Perhaps that is on purpose so they don't have to reward employees.
5. Workload - Management does nothing to address the workload issue. As long as corporate is getting their money, burn-out is an accepted factor in Compucom's business model.
6. Advancement - From what I have seen at multiple locations, Compucom does not reward the technical people with advancement opportunities. Usually they give these slots to people who are versed in paper-shuffling and delegating.
