Sep 22, 2014
CompuCom reviews
3.2
57% would recommend to a friend
Mick Slattery
57% approve of CEO
44% positive business outlook
Race / Ethnicity
Gender
Sexual orientation
Disability
Parent or family caregiver
Veteran status
1.0
Sep 18, 2014
Recommend
CEO approval
Business Outlook
Pros
My paychecks always cashed. A vast library to help train for additional certs
Cons
Recruiter lied to me and everyone else I was hired about when we would go full time make sure you get an email verifying. Was told at the interview that this was not a place to stay and most people don't even put in their two weeks. The lead over my area never visited my shop even when I requested assistance and we lost two other techs in a week's time, There was no definition that was given on my job description so the client had me doing things that were out of my scope. More than an hour a day was spent on asset management Obamacare had better insurance
4.0
Sep 16, 2014
Recommend
CEO approval
Business Outlook
Pros
I was a field engineer and loved the work. The ticketing system interface was accessible via client computers, person computers and company provided laptop. My experiences predate my smart phone purchase, but I would expect that would have worked as well. The ability to update your paperwork, order parts online from so many options was great and you only miss it when you go to work for someone that does not have this. I enjoyed the management style as well. They are very focused (at least for my experiences) on empowering people to do their job. They don't micro manage and are scheduling meetings every day. They use the ticket system to generate reports and if there is a problem or concern they will contact you about it. However even that is normally avoided by the tech using good notes and updating the ticket every day.
Cons
Due to a lose of contract the territory increased to be over 100 miles. This is really too much distance to be driving back and forth. It created a lot of conflicts with customers who you had to explain that sadly you could not service them the same day and sometimes not even the next day.
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