Is CompuCom a good company to work for as a Customer Account Manager/Software Specialist?

Customer Account Manager/Software Specialist professionals working at CompuCom have rated their employer with 3.1 out of 5 stars in 29 Glassdoor reviews. This is an average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open Customer Account Manager/Software Specialist Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Customer Account Manager/Software Specialist interview questions at CompuCom .

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"Compucom has good benefits and works hard to make sure their employees have what they need." ((in 159 reviews)); "Teams and people are great and enjoyable to work with" ((in 135 reviews)); "It had decent work from home even before a lot of companies didn't practice it." ((in 77 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 64 reviews)); "The team was great and supportive." ((in 50 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 261 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 212 reviews)); "No raises or significant bonuses due to decline in sales and to ability to make targets." ((in 111 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 103 reviews)); "salary is low and so many calls" ((in 78 reviews))

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CompuCom

CompuCom Customer Account Manager/Software Specialist reviews

3.1

98% would recommend to a friend

(29 total reviews)

Mick Slattery

98% approve of CEO

97% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (29 reviews)

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Customer Account Manager/Software Specialist employees have rated CompuCom with 3.1 out of 5 stars, based on 29 company reviews on Glassdoor. This indicates that most Customer Account Manager/Software Specialist professionals have a good working experience there. CompuCom is rated in line with the average (within 1 standard deviation) by Customer Account Manager/Software Specialist professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

29 reviews

5.0

Jan 9, 2023

Good

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Growth in your career always

Cons

Busy on a daily basis

5.0

Sep 19, 2022

Changing for the better

Account manager

Recommend

CEO approval

Business Outlook

Pros

CompuCom is adapting to customers definition of success. This should exponentially grow our opportunities. Through Covid CompuCom also adapted to improve it's understanding of our associates needs making it an even better place to work.

Cons

Would be nice to have extra benefits like free or discounted services or memberships

3.0

Sep 7, 2022

Decent pay not great environment

Account executive

Recommend

CEO approval

Business Outlook

Pros

If you grind and get good accounts you can make a good amount of money.

Cons

It’s sales so your in your own but your resources are thin. Very cute throat no one is willing to help.

Viewing 4 - 6 of 29 Reviews

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CompuCom Customer Account Manager/Software Specialist reviews

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Changing for the better

Decent pay not great environment

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