Is CompuCom a good company to work for as a Customer Account Manager/Software Specialist?

Customer Account Manager/Software Specialist professionals working at CompuCom have rated their employer with 3.1 out of 5 stars in 29 Glassdoor reviews. This is an average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open Customer Account Manager/Software Specialist Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Customer Account Manager/Software Specialist interview questions at CompuCom .

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"The benefits are good and not to expensive and they pay for certifications and school just to name a few things." ((in 156 reviews)); "The people at CompuCom are great and make it what it is." ((in 135 reviews)); "It had decent work from home even before a lot of companies didn't practice it." ((in 75 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 67 reviews)); "Teams and people are great and enjoyable to work with" ((in 54 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 257 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 215 reviews)); "No raises or significant bonuses due to decline in sales and to ability to make targets." ((in 108 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 107 reviews)); "salary is low and so many calls" ((in 83 reviews))

CompuCom Customer Account Manager/Software Specialist reviews

3.1

98% would recommend to a friend

(29 total reviews)

Mick Slattery

98% approve of CEO

97% positive business outlook

Ratings by demographic groups

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Customer Account Manager/Software Specialist employees have rated CompuCom with 3.1 out of 5 stars, based on 29 company reviews on Glassdoor. This indicates that most Customer Account Manager/Software Specialist professionals have a good working experience there. CompuCom is rated in line with the average (within 1 standard deviation) by Customer Account Manager/Software Specialist professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

29 reviews

1.0

Nov 21, 2021

All over the place

Account executive

Recommend

CEO approval

Business Outlook

Pros

Paid well when you have some success

Cons

Company is completely all over the place

3.0

Jul 25, 2021

Good company

Account manager

Recommend

CEO approval

Business Outlook

Pros

Good benefits. Non micro managed environment industry recognition. Cutting edge technology. Hands off management Good place to work. Good place to work.

Cons

Sharing of internal resources limits success. Trying to get assistance is difficult. Sharing of internal resources limits success. Trying to get assistance is difficult. Sharing of internal resources limits success. Trying to get assistance is difficult.

2.0

Mar 3, 2021

Constantly Changing Commission Plan

Senior account executive

Recommend

CEO approval

Business Outlook

Pros

People that I worked with.

Cons

Management did not pay enough attention to their customers, too much internal looking.

Viewing 10 - 12 of 29 Reviews

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CompuCom Customer Account Manager/Software Specialist reviews

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All over the place

Good company

Constantly Changing Commission Plan

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