CompuCom reviews

3.1

57% would recommend to a friend

(303 total reviews)

Mick Slattery

61% approve of CEO

42% positive business outlook

Reviews by job title

303 reviews

Reviews about "Culture"

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5.0
Jan 21, 2015
Recommend
CEO approval
Business Outlook

Pros

Decent pay. No micromanaging whatsoever. All the certifications you could ever want are paid for by the company. It seems they pay you all the certifications abs training you could ever want or need to thrive in the IT industry. Mileage pay is pretty decent. Not the best, but decent. Both my manager and my team lead are really cool funny guys that really show us that we as techs are appreciated.

Cons

Huge communication breakdown at times. Hard to find the right answers. Sometimes asking a question either gets you a vague one word answer or no answer at all. Not always guaranteed work for the day, though they promise 40 hours a week. Time keeping system sucks in a huge way. There are some idiots working for this company, both as management and as techs. Seriously, I'm not sure who hired these people, but they make the company look bad when five different techs work on a single ticket, only to have the sixth tech clean up the messes and actually fix the issue. They will literally hire anyone who can just about spell computer, regardless of skill. (Pro for some)

1.0
Dec 12, 2014
Recommend
CEO approval
Business Outlook

Pros

You have a job, you receive a check.

Cons

Incompetent management, My manager had no PC support experience. He once send instant messages to the guy in the Depot questions, whom Guy in Depot Sent me Messages asking questions concerning PC Repairs, I respond, a few minutes later I realized the Manager in question was simply cutting and pasting his suggestions to from the answers from the depot guy, and sending to me? I finally just started answering the questions before the Depot guy answered .. took that manager a while and he couldn't understand how I was putting the solutions to his questions before he sent it to me. Finally just told him, anything you might think of trying, I have tried, and here is a list of other things I tried that you will never think of. That ended that conversation. So this was typical treatment. Our former supervisor when the contract was with Siemens they were great, and knew what they were doing. Service to the clients greatly declined when CompuCom took over. The first thing they did was get rid of our immediate management.

2.0
Nov 14, 2014
Recommend
CEO approval
Business Outlook

Pros

Good experience, co-workers, online documentation, training.

Cons

Fairly good start up company. But, once your Direct Full-time employee there is no assurance that you will be staying. I lasted more as a contract than direct. They "Arranged business to comply with Customer satisfaction" and laid-off all new hire and some managers. They give you hopes for a stable career...it isn't.

Viewing 244 - 246 of 303 Reviews

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