Is CompuCom a good company to work for as a Systems Support Associate?

Systems Support Associate professionals working at CompuCom have rated their employer with 3.8 out of 5 stars in 62 Glassdoor reviews. This is a higher than average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open Systems Support Associate Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Systems Support Associate interview questions at CompuCom .

Does CompuCom pay Systems Support Associate employees well?

Systems Support Associate professionals rate their compensation and benefits at CompuCom with 2.5 out of 5 stars based on 62 anonymously submitted employee reviews. This is 11.3% worse than the company average rating for salary and benefits. Find out more about Systems Support Associate salaries at CompuCom.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Deskside Support Technician (22)

What are the pros of working at CompuCom according to real employee reviews?

"Compucom has good benefits and works hard to make sure their employees have what they need." ((in 156 reviews)); "The people at CompuCom are great and make it what it is." ((in 138 reviews)); "Allowed to work from home 1 day a week" ((in 77 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 63 reviews)); "They do provide good training and will pay for certifications." ((in 51 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 251 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 221 reviews)); "No raises or significant bonuses due to decline in sales and to ability to make targets." ((in 115 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 105 reviews)); "salary is low and so many calls" ((in 80 reviews))

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CompuCom Systems Support Associate reviews

3.8

86% would recommend to a friend

(62 total reviews)

Mick Slattery

36% approve of CEO

43% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.0

Culture & values

3.9

Work/Life balance

3.4

Senior management

3.1

Career opportunities

2.5

Compensation and benefits

Systems Support Associate employees have rated CompuCom with 3.8 out of 5 stars, based on 62 company reviews on Glassdoor. This indicates that most Systems Support Associate professionals have a good working experience there. CompuCom is rated in line with the average (within 1 standard deviation) by Systems Support Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

62 reviews

1.0

Oct 5, 2015

Worst Experience in India Center

Systems administrator

Recommend

CEO approval

Business Outlook

Pros

The previous management was good I've joined in this company in 2012 which was good time and had nice management, but with-in some time since the management changed in couple of months, this company becomes a nightmare.

Cons

No career growth Too much politics Managers are pathetic, most of them are unprofessional and use bad language on the floor especially the South Indian's And Partiality, people get good hikes who doesn't even work and they even becomes leads Hiring less experienced/qualified people with high packages

4.0

Sep 7, 2015

It's OK

Computer systems analyst

Recommend

CEO approval

Business Outlook

Pros

Great people to work with, and a generally understanding management team. There are always new opportunities, and chances for advancement.

Cons

The turnover rate can be very frightening. Communication with the teams as to what is going on is often minimal at best

3.0

Aug 3, 2015

ok

Computer systems analyst

Recommend

CEO approval

Business Outlook

Pros

lots of vacation time

Cons

Upper management has know idea how to make the field service run properly

Viewing 52 - 54 of 62 Reviews

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CompuCom Systems Support Associate reviews

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Worst Experience in India Center

It's OK

ok

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