Is CompuCom a good company to work for as a Systems Support Associate?

Systems Support Associate professionals working at CompuCom have rated their employer with 3.8 out of 5 stars in 62 Glassdoor reviews. This is a higher than average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open Systems Support Associate Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Systems Support Associate interview questions at CompuCom .

Does CompuCom pay Systems Support Associate employees well?

Systems Support Associate professionals rate their compensation and benefits at CompuCom with 2.5 out of 5 stars based on 62 anonymously submitted employee reviews. This is 11.3% worse than the company average rating for salary and benefits. Find out more about Systems Support Associate salaries at CompuCom.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Deskside Support Technician (22)

What are the pros of working at CompuCom according to real employee reviews?

"Compucom has good benefits and works hard to make sure their employees have what they need." ((in 156 reviews)); "The people at CompuCom are great and make it what it is." ((in 138 reviews)); "Allowed to work from home 1 day a week" ((in 77 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 63 reviews)); "They do provide good training and will pay for certifications." ((in 51 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 251 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 221 reviews)); "No raises or significant bonuses due to decline in sales and to ability to make targets." ((in 115 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 105 reviews)); "salary is low and so many calls" ((in 80 reviews))

CompuCom Systems Support Associate reviews

3.8

86% would recommend to a friend

(62 total reviews)

Mick Slattery

36% approve of CEO

43% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (62 reviews)

Ratings by demographic groups

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Systems Support Associate employees have rated CompuCom with 3.8 out of 5 stars, based on 62 company reviews on Glassdoor. This indicates that most Systems Support Associate professionals have a good working experience there. CompuCom is rated in line with the average (within 1 standard deviation) by Systems Support Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

62 reviews

4.0

Aug 25, 2013

An OK place to work and make OK money

Systems analyst

Recommend

CEO approval

Business Outlook

Pros

Challenges within the company for other positions are available. You are able to switch teams/positions when requested and do something else. Your tests such as A+, Security+, Network+, and any other certificates are paid for.

Cons

Politics, favoritism, lack of transparency - there's a lot of secrets held between people regarding their jobs and positions. The Bentonville branch is kind of "off the radar" from corporate, so they get away with a lot more stuff. No local HR is a definite pitfall.

3.0

Jul 25, 2013

Experience is great, Pay not so much.

Systems analyst

Recommend

CEO approval

Business Outlook

Pros

It allowed me grow my skill set considerably.

Cons

Raises are less than cost of living increase. Best case scenario is to move positions to create upward momentum for your career every 1-2 years.

1.0

Jun 26, 2013

Dissatisfied with all aspects of company

Systems analyst

Recommend

CEO approval

Business Outlook

Pros

Besides negotiating a great wage, what I can see from the company so far there are no Pros.

Cons

There is no communication in the company. When I was hired I had to consistently call to see if I was to get an offer or not. Should have walked away at that point. Current position, the manager does not like their job and staff do not respect them either. Management is out of the loop of what really happens, has no idea what really goes on. When in state of crisis there is no communication unless you track it down yourself.

Viewing 58 - 60 of 62 Reviews

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CompuCom Systems Support Associate reviews

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Reviews by job title

An OK place to work and make OK money

Experience is great, Pay not so much.

Dissatisfied with all aspects of company

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