Is CompuCom a good company to work for as a Tech Support Representative II?

Tech Support Representative II professionals working at CompuCom have rated their employer with 2.8 out of 5 stars in 16 Glassdoor reviews. This is a lower than average score with the overall rating of CompuCom employees being 3.2 out of 5 stars. Search open Tech Support Representative II Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Tech Support Representative II interview questions at CompuCom .

Does CompuCom pay Tech Support Representative II employees well?

Tech Support Representative II professionals rate their compensation and benefits at CompuCom with 1.2 out of 5 stars based on 16 anonymously submitted employee reviews. This is 80% worse than the company average rating for salary and benefits. Find out more about Tech Support Representative II salaries at CompuCom.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"The benefits are good and not to expensive and they pay for certifications and school just to name a few things." ((in 161 reviews)); "The people at CompuCom are great and make it what it is." ((in 138 reviews)); "Allowed to work from home 1 day a week" ((in 76 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 63 reviews)); "Teams and people are great and enjoyable to work with" ((in 50 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 255 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 218 reviews)); "No raises or significant bonuses due to decline in sales and to ability to make targets." ((in 114 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 101 reviews)); "salary is low and so many calls" ((in 79 reviews))

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CompuCom

CompuCom Tech Support Representative II reviews

2.8

7% would recommend to a friend

(16 total reviews)

Mick Slattery

78% approve of CEO

45% positive business outlook

Ratings by category

3.0

Career opportunities

2.1

Culture & values

2.1

Diversity & inclusion

2.0

Work/Life balance

2.0

Senior management

1.2

Compensation and benefits

Tech Support Representative II employees have rated CompuCom with 2.8 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most Tech Support Representative II professionals have an average working experience there. CompuCom is rated 27% below average by Tech Support Representative II professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

16 reviews

2.0

Aug 6, 2024

About

Tech support

Recommend

CEO approval

Business Outlook

Pros

1. Less work load 2. Felxiblity 3. Work from Home or a hybrid

Cons

1. Rotational shifts 2.Avaerage salary 3. Less project

5.0

Sep 29, 2023

Great Company

Tech

Recommend

CEO approval

Business Outlook

Pros

Great company to work for

Cons

Nothing bad to really say.

2.0

Dec 30, 2022

Good place

Tech support representative ii

Recommend

CEO approval

Business Outlook

Pros

Pay rate was good but not that great

Cons

the management was unorganized and didn't take employees need serious

Viewing 1 - 3 of 16 Reviews

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CompuCom Tech Support Representative II reviews

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