Is CompuCom a good company to work for as a Tech Support Representative II?

Tech Support Representative II professionals working at CompuCom have rated their employer with 2.8 out of 5 stars in 16 Glassdoor reviews. This is a lower than average score with the overall rating of CompuCom employees being 3.2 out of 5 stars. Search open Tech Support Representative II Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Tech Support Representative II interview questions at CompuCom .

Does CompuCom pay Tech Support Representative II employees well?

Tech Support Representative II professionals rate their compensation and benefits at CompuCom with 1.2 out of 5 stars based on 16 anonymously submitted employee reviews. This is 80% worse than the company average rating for salary and benefits. Find out more about Tech Support Representative II salaries at CompuCom.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"The benefits are good and not to expensive and they pay for certifications and school just to name a few things." ((in 151 reviews)); "The people at CompuCom are great and make it what it is." ((in 138 reviews)); "After a year or so, you get to work from home if your stats are good." ((in 80 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 63 reviews)); "They do provide good training and will pay for certifications." ((in 57 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 260 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 213 reviews)); "No raises or significant bonuses due to decline in sales and to ability to make targets." ((in 114 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 104 reviews)); "salary is low and so many calls" ((in 82 reviews))

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CompuCom

CompuCom Tech Support Representative II reviews

2.8

7% would recommend to a friend

(16 total reviews)

Mick Slattery

78% approve of CEO

45% positive business outlook

Ratings by category

3.0

Career opportunities

2.1

Culture & values

2.1

Diversity & inclusion

2.0

Work/Life balance

2.0

Senior management

1.2

Compensation and benefits

Tech Support Representative II employees have rated CompuCom with 2.8 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most Tech Support Representative II professionals have an average working experience there. CompuCom is rated 27% below average by Tech Support Representative II professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

16 reviews

1.0

Jan 25, 2021

Don't even botther

Tech support

Recommend

CEO approval

Business Outlook

Pros

Nice team to work with

Cons

No grown low pay. Management is not interested

3.0

Oct 28, 2020

Come for the experience, leave for better

Tech

Recommend

CEO approval

Business Outlook

Pros

Great place to get started in the tech field

Cons

Not a place to build a career, burnout is a real possibility

CompuCom Response

At CompuCom, we’re constantly striving to be the best employer possible. Your feedback helps us to do that! Thank you for your review.

4.0

Jun 18, 2020

Good

Tech lead

Recommend

CEO approval

Business Outlook

Pros

Its good its nice its superb

Cons

no convcenrs for this company

Viewing 10 - 12 of 16 Reviews

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CompuCom Tech Support Representative II reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Don't even botther

Come for the experience, leave for better

Good

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