Is CompuCom a good company to work for as a Technical Support Tech?

Technical Support Tech professionals working at CompuCom have rated their employer with 2.8 out of 5 stars in 17 Glassdoor reviews. This is a lower than average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open Technical Support Tech Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Technical Support Tech interview questions at CompuCom .

Does CompuCom pay Technical Support Tech employees well?

Technical Support Tech professionals rate their compensation and benefits at CompuCom with 1.2 out of 5 stars based on 17 anonymously submitted employee reviews. This is 80% worse than the company average rating for salary and benefits. Find out more about Technical Support Tech salaries at CompuCom.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Deskside Support Technician (22)

What are the pros of working at CompuCom according to real employee reviews?

"The people at CompuCom are great and make it what it is." ((in 141 reviews)); "The benefits are good and not to expensive and they pay for certifications and school just to name a few things." ((in 141 reviews)); "Good Work environment and work from home" ((in 78 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 62 reviews)); "Teams and people are great and enjoyable to work with" ((in 46 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 258 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 212 reviews)); "No Raises after 10 years of Employment" ((in 112 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 109 reviews)); "salary is low and so many calls" ((in 75 reviews))

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CompuCom

CompuCom Technical Support Tech reviews

2.8

7% would recommend to a friend

(17 total reviews)

Mick Slattery

79% approve of CEO

45% positive business outlook

Ratings by category

3.0

Career opportunities

2.1

Culture & values

2.1

Diversity & inclusion

2.0

Work/Life balance

2.0

Senior management

1.2

Compensation and benefits

Technical Support Tech employees have rated CompuCom with 2.8 out of 5 stars, based on 17 company reviews on Glassdoor. This indicates that most Technical Support Tech professionals have an average working experience there. CompuCom is rated 27% below average by Technical Support Tech professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

17 reviews

1.0

Feb 10, 2017

Worst Place

Tech support

Recommend

CEO approval

Business Outlook

Pros

Close to home; in Miss. Ontario

Cons

Pay is low, no increase. Unorganized, improvisational . Management is unprofessional.

1.0

Oct 18, 2015

it's a job, not a career move, stay away unless you need the money

Tech support

Recommend

CEO approval

Business Outlook

Pros

it was a job nothing more, free training provided through online courses, laid back environment but lots of work to be done, lots of experience to gain from low level technical work for multiple clients

Cons

lack of career growth, incompetent management, no pay raises, bad team work, new hires lack proper training, no team meetings to discuss goals, management communicates very poorly if ever at all, lots of pats on the back for doing nothing of value

2.0

May 29, 2014

compucom review

Technical support tech

Recommend

CEO approval

Business Outlook

Pros

I like the ability to work independently independently, fellow workers really great people, loved repairing equipment and loading software. Paid for certifications in it technology.

Cons

Managers treat you like you don't have enough intelligence to do the job properly. Not much chance for raises or advancement. Work-Life balance wasn't good because managers expected overtime with little notice. Tried to manage work by geographic locations instead of service level agreements. Extremely micro managed.

Viewing 13 - 15 of 17 Reviews

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CompuCom Technical Support Tech reviews

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Worst Place

it's a job, not a career move, stay away unless you need the money

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