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      Computacenter

      Engaged Employer

      Computacenter reviews

      3.8

      71% would recommend to a friend

      (1,517 total reviews)
      avatar

      Mike Norris

      84% approve of CEO

      68% positive business outlook

      Ratings by demographic groups

      Computacenter has an employee rating of 3.8 out of 5 stars, based on 1,517 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Computacenter employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      2K reviews
      5.0
      Mar 31, 2016

      Great place to be

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fantastic - great community

      Cons

      Need to keep to speed with changing market

      2.0
      Mar 23, 2016

      working for a new account

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Competitive salary, ticket restaurant, Sanitas health insurance. They learned from a fast grow and changed management, created a training department and WFM department, hired the required number of staff. With the new management and new staff things started to work.

      Cons

      Lack of training of analysts before starting to give service to customers, lack of structure to support the new account,, project plan was not on track, lack of management, The setting up of the platform to deliver service to a new customer was a disaster, there was no training department and analysts were given manuals to read and then put on the phone to give service to customers. There was not enough staff to deliver the service, including management. Recruitment was done too fast and part of the analysts did not speak English because they needed native speakers in oder languages but the manuals and team meetings were in English. Before they realize and changed management they used to burn workers and replace them.

      5.0
      Mar 18, 2016

      A Great Company to Work for.

      Second line desktop support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Computacenter is a great company to work for if you want to work hard and progress quickly. They have gained some very good contracts which will stretch your skills and enable you to progress your career in many different ways. I really enjoyed my time there as most contracts have a good team spirit. I found the management team to be very supportive and understanding when problems arise even if they are out of work issues..

      Cons

      "Scheduled Adherence" which is their micro management policy seems to penalize more genuine employees than the lazy individuals that it was originally designed to weed out.

      Viewing 1480 - 1482 of 1,517 Reviews
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      ReviewsComputacenter reviews

      Glassdoor has 2,272 Computacenter reviews submitted anonymously by Computacenter employees. Read employee reviews and ratings on Glassdoor to decide if Computacenter is right for you.