Is Computer Generated Solutions a good company to work for as a Technical Support Specialist?

Technical Support Specialist professionals working at Computer Generated Solutions have rated their employer with 2.1 out of 5 stars in 17 Glassdoor reviews. This is a lower than average score with the overall rating of Computer Generated Solutions employees being 2.8 out of 5 stars. Search open Technical Support Specialist Jobs at Computer Generated Solutions now and start preparing for your job interview by browsing frequently asked Technical Support Specialist interview questions at Computer Generated Solutions .

Does Computer Generated Solutions pay Technical Support Specialist employees well?

Technical Support Specialist professionals rate their compensation and benefits at Computer Generated Solutions with 2.1 out of 5 stars based on 17 anonymously submitted employee reviews. This is 13.3% worse than the company average rating for salary and benefits. Find out more about Technical Support Specialist salaries at Computer Generated Solutions.

What are the top reviewed jobs at Computer Generated Solutions?

Customer Service Representative (131) , Technical Support Representative (83) , Technical Support Engineer (50) , Technical Support (38) , Customer Service Agent (37) , Team Leader (27) , Call Center Agent (24) , Tech Support Representative (22) , Tech Support (20) , Project Manager (19) , Call Center Representative (17) , Customer Support (17) , Technical Support Specialist (17) , Customer Service (15) , Customer Support Representative (15)

What are the pros of working at Computer Generated Solutions according to real employee reviews?

"People there are nice and very friendly" ((in 72 reviews)); "care and great colleagues." ((in 48 reviews)); "salary maybe , work from home, the paid training" ((in 38 reviews)); "Current project team is great." ((in 36 reviews)); "nice work environment" ((in 19 reviews))

What are the cons of working at Computer Generated Solutions according to real employee reviews?

"Bad management and working load." ((in 121 reviews)); "Also they pay is low for the amount of customer abuse and complaints we deal with." ((in 106 reviews)); "Low salary compared to competition Horrible promotion system "Family" culture (need I say more here?)" ((in 87 reviews)); "No benefits whatsoever." ((in 47 reviews)); "No trainings offered to support your growth in the company." ((in 41 reviews))

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Computer Generated Solutions

Computer Generated Solutions Technical Support Specialist reviews

2.1

1% would recommend to a friend

(17 total reviews)

Phil Friedman

1% approve of CEO

2% positive business outlook

Ratings by category

2.3

Career opportunities

2.2

Culture & values

2.1

Diversity & inclusion

2.1

Work/Life balance

2.1

Compensation and benefits

1.8

Senior management

Technical Support Specialist employees have rated Computer Generated Solutions with 2.1 out of 5 stars, based on 17 company reviews on Glassdoor. This indicates that most Technical Support Specialist professionals have an average working experience there. Computer Generated Solutions is rated 45% below average by Technical Support Specialist professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

17 reviews

3.0

Aug 10, 2021

I work at CGS

Technical support specialist

Recommend

CEO approval

Business Outlook

Pros

Work from home. I love working with different people of different background. People are friendly.

Cons

The company culture is ridiculous. There is no room for growth and the managers can be very mean and controlling.

5.0

Mar 31, 2021

all good

Technical support specialist

Recommend

CEO approval

Business Outlook

Pros

benefic, good salary, best management team

Cons

under pressure, work from home for too much

5.0

Feb 22, 2021

Great startup option

Technical support specialist

Recommend

CEO approval

Business Outlook

Pros

Flexible program Average salary Great team and coworkers For a startup in your career if you still study or need more experience to get into your desired field it's an awesome opportunity.

Cons

Didn't find any cons at the moment

Viewing 10 - 12 of 17 Reviews

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Jobs at Computer Generated Solutions

Virtual Instructor (Phlebotomy)

United States

View job

Technical Customer Service - On-site

On-Site Junior Server Support - Call Center

Founding Sales Leader

On-Site Junior Server Support - Call Center

Computer Generated Solutions reviews FAQs

Computer Generated Solutions reviews Computer Generated Solutions Technical Support Specialist reviews

Computer Generated Solutions

Computer Generated Solutions Technical Support Specialist reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

I work at CGS

all good

Great startup option

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