May 26, 2022
Computer Task Group Response
4yWe appreciate the time you took to provide such thoughtful feedback. We believe that our CEO and leadership team's commitment to practices that strengthen our culture and contribute to achieving Great Place to Work certification year after year perpetuates the family-based culture you experienced.
As a GPTW company, we are committed to continuously seeking and reviewing the input of our employees across the organization from many sources to ensure we receive the most accurate representation –GPTW surveys, internal surveys, Glassdoor reviews, exit and new hire surveys, and more. Employee insight is critical in CTG's innovation and growth as an employer and provider of leading digital IT services and solutions. It, therefore, is of the highest importance to our HR and leadership teams.
Our HR teams use the insight gained from employee feedback to develop programs that support our people-focused culture and enact programs in our employees' best interest. We strategically choose program initiatives and invest in those that benefit our employees while balancing our financial responsibility to our shareholders. For example, we know that the cost of benefits for our employees is of the utmost importance, so our leadership team made financial decisions that allowed CTG to reduce employee benefit costs significantly three years in a row – 2020, 2021, and 2022.
At CTG, our first core value is respect. That core value is applied in many ways, not the least in addressing the areas of diversity and equal opportunity. We are sorry that you found this an area to be lacking. We have found, as recently as our most recent GPTW survey, that most of our employees disagree. Statements related to fair and equitable treatment of employees regardless of race, sexual orientation, gender, and age received the highest ratings.
Finally, you noted a few instances where you felt we remained silent. We were neither silent nor unengaged in either instance. In May of 2022, we chose to keep our communication and donation efforts focused where we felt that they were most needed and appropriate – internally, on our employees and in our headquarters community. We also kicked off our annual Pride month recognizations across our global social media channels on June 1. We encourage you to visit any of our social media channels this month.
In summary, 'CTG's Core Values and culture are built upon respect, support, and open, two-way communication. We are sorry that you have had a different experience. Your CTG HR and leadership team would welcome the opportunity to talk through these or any other issues you have.
