Computershare Account Associate II reviews

2.5

28% would recommend to a friend

(176 total reviews)
avatar

Stuart Irving

35% approve of CEO

29% positive business outlook

Account Associate II employees have rated Computershare with 2.5 out of 5 stars, based on 176 company reviews on Glassdoor. This indicates that most Account Associate II professionals have an average working experience there. Computershare is rated 33% below average by Account Associate II professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

176 reviews
3.0
Dec 31, 2025
Recommend
CEO approval
Business Outlook

Pros

Very supportive team, training was brilliant and very professional Can progress if you work hard in the role

Cons

Extremely stressful leading to many employees taking extended sick leave to cope. This brang a negative morale to the team as it became unbearable to manage workload. Can be a little bit clicky at times WFH policy changing and not the most flexible in cases

3.0
Nov 12, 2025
Recommend
CEO approval
Business Outlook

Pros

- decent pay - office amenities are nice - WFH setup

Cons

- i am currently in the second major stage of training, and am forced to be in office the entire time. the process by which we are doing this training is through an entirely virtual video call. why am i being forced to commute 45 minutes to the office to join a video call when i have a WFH setup i can utilize just as effectively? do you know how many times a month i have to get gas? it’s a waste of my money, my gas, and my time. i am a new employee, but i see from these reviews that they have been slowly walking back their remote work in favor of more in office time. what benefit does this provide except for an opportunity for our supervisors to micromanage every little thing? for a company that strives to be eco-friendly, having your call center agents work entirely remotely seems like a slam dunk. but whatever. - i really wish desks didn’t have to be “reserved”, and that each employee had permanent desks. it just makes the office area feel sterile and unfriendly. it’d be nice to have a permanent desks to personalize and decorate. of course, this wouldn’t be an issue if we could work fully remotely! - sometimes i feel like 30 minutes for lunch isn’t enough. i also don’t love that our breaks are already predetermined before our shifts start and we can’t take them whenever. i can sort of understand why, but that doesn’t mean i have to like it. - training feels quite disorganized - i believe this is their first time with this training structure, but i can’t say it’s been a major success so far.

Viewing 7 - 9 of 176 Reviews

Glassdoor has 2,776 Computershare reviews submitted anonymously by Computershare employees. Read employee reviews and ratings on Glassdoor to decide if Computershare is right for you.