Is Computershare a good company to work for as a Account Associate II?

Account Associate II professionals working at Computershare have rated their employer with 2.5 out of 5 stars in 176 Glassdoor reviews. This is a lower than average score with the overall rating of Computershare employees being 3.3 out of 5 stars. Search open Account Associate II Jobs at Computershare now and start preparing for your job interview by browsing frequently asked Account Associate II interview questions at Computershare .

Does Computershare pay Account Associate II employees well?

Account Associate II professionals rate their compensation and benefits at Computershare with 2.3 out of 5 stars based on 176 anonymously submitted employee reviews. This is 23.1% worse than the company average rating for salary and benefits. Find out more about Account Associate II salaries at Computershare.

How happy are Account Associate II professionals working at Computershare?

28% of Account Associate II employees at Computershare would recommend their employer to a friend. This rating has decreased by 19% in the past 12 months. Account Associate II professionals have also rated Computershare with a 2.7 rating for work-life-balance, 2.6 rating for diversity and inclusion, 2.2 rating for culture and values and 2.0 rating for career opportunities.

What are the top reviewed jobs at Computershare?

Customer Service Representative (137) , Business Analyst (51) , Manager (47) , Analyst (42) , Project Manager (38) , Relationship Manager (33) , Customer Service Representative (CSR) (28) , Customer Resolution Specialist (27) , Software Developer (25) , Account Manager (23) , Administrator (23) , Operations Analyst (20) , Team Leader (20) , Customer Service (18) , Administrative (17)

What are the pros of working at Computershare according to real employee reviews?

"Just like any organization there are great people and not" ((in 203 reviews)); "Good benefits and with WFH arrangement" ((in 193 reviews)); "Work life balance is good" ((in 108 reviews)); "Good Culture & Systems" ((in 88 reviews)); "Work from home and good PTO" ((in 77 reviews))

What are the cons of working at Computershare according to real employee reviews?

"Pay is low for the kind of work done ( paralegal yet not paralegal pay)" ((in 135 reviews)); "Salary is low for this kind of position so there is a lot of turnover." ((in 106 reviews)); "Little or no training for all departments except customer service department." ((in 60 reviews)); "If you forget to ask for additional phone numbers than the ones on the account = no bonus." ((in 41 reviews)); "Upper management is clueless and like the work harder not smarter approach." ((in 29 reviews))

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Computershare

Computershare Account Associate II reviews

2.5

28% would recommend to a friend

(176 total reviews)

Stuart Irving

35% approve of CEO

29% positive business outlook

Ratings by category

2.7

Work/Life balance

2.6

Diversity & inclusion

2.3

Compensation and benefits

2.2

Culture & values

2.1

Senior management

2.0

Career opportunities

Account Associate II employees have rated Computershare with 2.5 out of 5 stars, based on 176 company reviews on Glassdoor. This indicates that most Account Associate II professionals have an average working experience there. Computershare is rated 33% below average by Account Associate II professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

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Parent or family caregiver

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Reviews by job title

176 reviews

1.0

Sep 8, 2025

Very poor work environment

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

MODERN OFFICE EQUIPMENT AND SETTING

Cons

Everything they do not care whatsoever about their employees

3.0

Aug 29, 2025

Okay

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Friendly staff. Most people were helpful. Good hours and pay. Was all remote now it's hybrid.

Cons

Management was unorganized at times

1.0

Jul 30, 2025

Do not work for them

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

People who I trained with were lovely and supportive

Cons

Bullying isn't dealt with when raised, young team leaders don't know how to talk with the mature members of the team and seem to behave very differently towards others making you feel isolated and not part of the team. Team leaders only focus on their favourites much like being back at school and being teachers pet. Very condescending attitudes towards you, only talk to you when anything negative to say, never any positivity or praise given, unless you're the younger age group. A very discriminatory place to work if starting over in later years. The negativity really takes a toll on your health, steer clear for your own well being.

Viewing 10 - 12 of 176 Reviews

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Computershare Account Associate II reviews

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Very poor work environment

Okay

Do not work for them

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