Is Computershare a good company to work for as a Client Service Officer?

Client Service Officer professionals working at Computershare have rated their employer with 2.4 out of 5 stars in 146 Glassdoor reviews. This is a lower than average score with the overall rating of Computershare employees being 3.3 out of 5 stars. Search open Client Service Officer Jobs at Computershare now and start preparing for your job interview by browsing frequently asked Client Service Officer interview questions at Computershare .

Does Computershare pay Client Service Officer employees well?

Client Service Officer professionals rate their compensation and benefits at Computershare with 2.1 out of 5 stars based on 146 anonymously submitted employee reviews. This is 32% worse than the company average rating for salary and benefits. Find out more about Client Service Officer salaries at Computershare.

How happy are Client Service Officer professionals working at Computershare?

20% of Client Service Officer employees at Computershare would recommend their employer to a friend. This rating has decreased by 56% in the past 12 months. Client Service Officer professionals have also rated Computershare with a 2.5 rating for work-life-balance, 2.6 rating for diversity and inclusion, 2.1 rating for culture and values and 1.9 rating for career opportunities.

What are the top reviewed jobs at Computershare?

Customer Service Representative (137) , Business Analyst (51) , Manager (47) , Analyst (42) , Project Manager (38) , Relationship Manager (33) , Customer Service Representative (CSR) (28) , Customer Resolution Specialist (27) , Software Developer (25) , Account Manager (23) , Administrator (23) , Operations Analyst (20) , Team Leader (20) , Customer Service (18) , Administrative (17)

What are the pros of working at Computershare according to real employee reviews?

"Just like any organization there are great people and not" ((in 203 reviews)); "Good benefits and with WFH arrangement" ((in 193 reviews)); "Work life balance is good" ((in 108 reviews)); "Good Culture & Systems" ((in 88 reviews)); "Work from home and good PTO" ((in 77 reviews))

What are the cons of working at Computershare according to real employee reviews?

"Pay is low for the kind of work done ( paralegal yet not paralegal pay)" ((in 135 reviews)); "Salary is low for this kind of position so there is a lot of turnover." ((in 106 reviews)); "Little or no training for all departments except customer service department." ((in 60 reviews)); "If you forget to ask for additional phone numbers than the ones on the account = no bonus." ((in 41 reviews)); "Upper management is clueless and like the work harder not smarter approach." ((in 29 reviews))

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Computershare

Computershare Client Service Officer reviews

2.4

20% would recommend to a friend

(146 total reviews)

Stuart Irving

28% approve of CEO

20% positive business outlook

Ratings by category

2.6

Diversity & inclusion

2.5

Work/Life balance

2.1

Culture & values

2.1

Senior management

2.1

Compensation and benefits

1.9

Career opportunities

Client Service Officer employees have rated Computershare with 2.4 out of 5 stars, based on 146 company reviews on Glassdoor. This indicates that most Client Service Officer professionals have an average working experience there. Computershare is rated 35% below average by Client Service Officer professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

146 reviews

5.0

Jul 9, 2015

Looking forward to starting!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Company just came to Louisville so moving up in departments will be very likely and is pushed for!

Cons

Havent seen any yet! Hope to grow with them!

Computershare Response

10y

We are thrilled to have great talent joining our company, and our new Louisville location!

5.0

May 12, 2015

Customer Service Agent

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Extra overtime, very nice team leads

Cons

Do not feel like part of the team, co workers are unfriendly

4.0

Oct 7, 2014

Fast paced but no variety

Client services officer

Recommend

CEO approval

Business Outlook

Pros

Generally good people.. MOSTLY autonomous. Training is offered regularly to enhance skills.

Cons

No Variety, no career movement. Salary reviews aren't consistent.

Viewing 139 - 141 of 146 Reviews

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Computershare

Computershare Client Service Officer reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Looking forward to starting!

Customer Service Agent

Fast paced but no variety

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